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Mô Tả Công Việc
Key Responsibilities:
• Provide quality customer service to players who patronize Hoiana Resort & Golf.
• Product information knowledge of Hoiana Resort & Golf.
• Meet and greet patrons at the airport and accompany patrons on outings when required.
• Knowledge and awareness of gaming related promotions and assist patrons with related enquiries.
• Develop and maintain rapport with guests, coworkers, and other departments and respond to customer questions, inquiries, complaints, requests, and feedback in a timely manner.
• Ensure compliance with all applicable gaming laws and company internal controls, policies, and procedures.
• Maintain a presence in gaming related areas whether on floor or in VIP Services counters.
• Present a pleasant, friendly, and welcoming attitude at all times.
• Assist in executing property events and promotions in a professional manner.
• Carry out instructions and directives from Supervisor, VIP Services and above diligently.
• Perform other job-related duties as assigned.
Yêu Cầu Công Việc
- • Prior experience in a similar position is strongly preferred.
- • Proficient in writing, speaking, reading and listening of Mandarin. Able to communicate fluently in Cantonese, Korean or Thai is highly preferred.
- • Knowledge in Table Games (Baccarat and Roulette) and Slot Machines is advantageous.
- • Able to be on your feet for extended periods of time and must have exceptional customer service skills and possess a can-do attitude.
- • Be able to work flexible hours.
- • Be customer service oriented or have prior experience in the service industry especially within the airline and hospitality industry.
- • Neat and professional grooming and appearance.
- • Minimum High school diploma or equivalent.
Hình thức
Quyền Lợi
- Professional and multicultural working environment
- Good and competitive HR benefits (Additional insurance, staff housing, daily shuttle bus Danang - Hoiana, duty meal, ...)
- Big-scale project in central Vietnam
- Career Development Opportunity
Mức lương
Thỏa thuận
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
