Chinese/ Korean Club Desk Shift Manager (Gambling & Casino) (Expatriate)

The Club Desk Shift Manager is the second most senior officer for the Marketing Department, reporting directly to the General Manager. The Club Desk Shift Manager is responsible for the achievement of business objectives through the deployment of staff resources and the general management of the Shift’s club desk. Incumbents, allocated with specific portfolios, will be required to prepare such reports as may be requested by the General Manager and will advise on the effectiveness of policies, operations and new programs.

General Requirements

• May be called to deputise for the General Manager during leave of absence for annual, long service or educational leave;

• Attend regular management meetings;

• Be assigned, from time-to-time, to special projects that are being undertaken;

• Provide advice in conjunction with the General Manager on the development of the department’s objectives, policies and programs;

• Assist in appraising the department’s activities - monitoring and evaluating performance.

• Decision Making

• Problem Solving

• Personal Characteristics / Competencies: Honesty, straightforwardness, integrity, accountability, leadership and dedication. He/she must demonstrate interpersonal relations skills, be a good communicator, be administratively competent and be able to communicate the department's vision.

Core Capabilities

• Negotiating/influencing/persuading

• Inspiring/motivating others

• Representing the organisation

• Developing relationships

• Focusing on the customer

• Drive for results

• Emotional resilience

• Passion for role / industry

• Conviction and courage

• Dealing with ambiguity

• Computer skills