Club InterContinental Supervisor

• Responsible to conduct on the job training in accordance with the department standards and procedures and maintain a record of progress for each staff member

• Work with Manager and Human Resources Manager to ensure the department performance of staff is productive

• Work with Manager in the preparation and management of the department’s budget and is aware of financial targets

• Recycle where–ever possible and enforce cost saving measures to staff

• Demonstrate awareness of H.A.C.C.P policies and procedures and ensure all procedures are conducted safely and within H.A.C.C.P guidelines and ensure your direct report do the same

• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures

• Be familiar with property safely, first aid and fire and emergency procedures and operate equipment safely and sensibly

• Intimate action to correct a hazardous situation and notify supervisors of potential dangers

• Log security incidents and accidents in accordance with hotel requirements

• Understand the hotel, business priorities, products and services and have a good grasp how the department is run

• Bring best practice to the attention of department, share new ideas that have been read about or discovered

• Cleary understand how their own role and the role of others impact employee satisfaction, guests and department performance

• Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments

• Communicate well to ensure effective shift hand-over

• Actively participate in and conduct organized meetings

• Be open to new ideas and make changes in the job and routine as required

• Work in line with business requirements in a flexible and optimistic manner

• Complete tasks as directed by Management

• Deputize in the absence of your Manager

• Build consensus for action and negotiate mutually beneficial solutions

• Inspire others to excel by clearly communicating department and section goals and priorities, recognizing good performance and supporting employees when required

• Develop potential of others through training, coaching and development opportunities

• Work effectively with customers and colleagues from different viewpoints, cultures and countries

• Work to understand and consider the global nature of the business