Director, Capability Development – Corporate Banking

Job PurposeThe job holder is responsible for collaborating with stakeholders to build Overall Development Plan (ODP -including Capability construct and Learning roadmap); identify capability development needs, design and develop capability development solutions; plan, manage budget amd organize implementation of capability development solutions for frontline in order to fulfil requirements of the Division and Techcombank's strategy.Key Accountabilities Strategy and planning:- Build capability development strategy to close the gap for frontline managers, sales force and support functions of DivisionBusiness and operation management1.1. Capability Development Management:- Engage business stakeholders and partners to identify capability development needs, build and manage Overall Development Plan (including Capability Construct and Learning Roadmap) for all Retail frontline positions- Manages impact assessment and readiness for initiatives/ other strategy changes related to the Overall Development Plan.(e.g:new products, new service model, changes in policies/ legal regulations, etc.). Manage change implementation.- Build và manage planning, budget và financial management.1.2. Capability development solution Design và Development:- Define and validate learning objectives and outlines, learning assets, approach and evaluation parameters- Create learning assets, leveraging standardized templates and asset development parameters for wide range of assets- Managing Projects: Engages stakeholders to manage development of new (or revision of) learning asset(including managing vendors, if applicable1.3. Capability development solution Implementation and Evaluation:- Manage implementation of training/ facilitation/ coaching activities, as well as post-training evaluation model/process/ tools/ systemPEOPLE MANAGEMENT- Oversee human resources planning and execution (headcount and costs) of their function/ sub- function- Attract, onboard and retain the right talents for a high- performing team- Establish and communicate sub- function/ function and individual KRAs/ KPIs, goals, action plan, expectations and results to reporting line- Manage sub- function/ function performance and provide feedback regularly (following the annual performance management cycle)- Define team’s capability requirements and enable team member’s professional and personal development through capability assessment, training, coaching and feedback, mentoring, etc.- Motivate and recognize team members’ contributions towards the team’s shared goals- Responsible for developing talents within the function/ sub- function- Act as a role model and promote corporate culture at function/ sub- function level- Understand and communicate relevant HR offerings to team members.Corporate Culture:- Ensuring the management at the unit in accordance with 3 principles: fairness, transparency and respect- Make sure to be a role model in building corporate culture- Ensure the correct and full implementation of organizational culture implementation plans, make sure staff understand and apply consistently organizational cultural values, behavioral standards.- Perform other related tasks as requested