Director of Finance /Giám đốc tài chính

• To ensure the smooth and efficient running of the Finance and Information Systems Departments.

Administration

• Ensures that the Department’s activities are aligned with the Corporate Strategic Priorities and Finance Strategy, and that the Hotel Actions have been implemented where appropriate.
• Represents the Finance function on the hotel's Leadership Committee.
• Prepares and updates the hotel accounting and IS policies and standard operating procedures.
• Ensures that the hotel adheres to all Hyatt Hotel Accounting Policies and Procedures and internal hotel Finance Policies and Procedures. All Hyatt Policies and Procedures can be found on Hyattconnnect.
• Ensures that government stipulated tax legislations for hotel and employees are strictly followed and implemented.
• Responsible for ensuring that all Corporate, Regional, hotel and governmental reports are compiled accurately and submitted in a timely manner.
• Conducts regular Departmental Communication Meetings.

Customer Service

• Supports the hotel’s focus on service excellence by training and assisting others to train people to provide exceptional service to the hotel’s external customers (guests).
• Ensures that Finance and Information Systems personnel provide the appropriate level of professional, courteous and caring service to other associates (internal customers) and other visitors to the division.
• Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily.
• Maintains positive guest and colleague interactions with good working relationships.

Financial

• Ensures that hotel operations, hotel systems set-up and relevant tax documentation comply with local tax legislations.
• Ensures that the Department's operational budget is strictly adhered to, that all costs are controlled, and expenditures are properly approved.
• Ensures that all hotel & branded residence company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information.
• Compiles in conjunction with the General Manager and Department Heads, all budget and forecasts relating to hotel operations and the maintenance of all budget control procedures.
• Reviews and approves all journal entries, balance sheet and income statement.
• Prepares and analyze all financial reports of the hotel.
• Reviews all monthly balance sheet reconciliations including monthly bank reconciliation statements.
• Assists the General Manager in analyzing the Capital Expenditure by Leadership Committee.
• Maximizes associate productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.
• Focuses on improving productivity levels and the need to prudently manage utility/ payroll costs within the acceptable guidelines.
• Chairs the Financial Review Meeting and Credits Meeting.
• Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system.
• Implements local accounting procedures ensuring compliance with the local government regulations, after approval from the area/corporate offices.

Operational

• Implements all necessary control in order to safeguard the assets of the hotel and to maintain records for the fixed assets, operating equipment, supplies and inventories.
• Reviews the various analysis compiled by Cost Auditor on month end and liaise with the Materials Manager to ensure proper procedures and control of inventories.
• Sign all contracts (other than sales contract with a duration of less than one year) jointly with the General Manager ensuring all terms are in compliance with local law, management agreement, Hyatt Hotels Corporation’s policies and sound commercial judgement.
• Keeps and safeguards all contracts, leases, insurance policies and all legal and financial documents.
• Obtain the requisite licenses for foreign exchange dealing, imports, liquor, tobacco, and entertainment and so forth from the appropriate regulatory authorities.
• Administer Hyatt and local insurance matters in conjunction with Hyatt and locally appointed insurance agents.
• Administer the Information Systems section and ensures that the hotel computer systems and its software are fully utilised, well safeguarded, properly maintained and all licenses are up to date.
• Liaises with both internal and external auditors in compliance with the hotel requirements.
• Assists the General Manager in the compilation of all department’s written policies and procedures into the hotel’s own in-house policy manual.
• Approves all purchases in view of availability of funds, necessity and the budget.

People Management

• Oversees and assists in the recruitment and selection of all Finance and IS employees. Ensures that Heads of Department follow hotel guidelines when recruiting and use a competency-based approach to selecting their employees.
• Oversees the punctuality and grooming of all Finance Information Systems associates, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards.
• Maximizes the effectiveness of Heads of Department by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring.
• Ensures that all associates are treated fairly and consistently as outlined in their terms and conditions of employment, local legislation, and company/hotel policies and procedures.
• Conducts regular “Check-in” conversations and Performance Development Discussions with your team members and supports them in their professional development goals. Ensures that they in turn conduct the same with their employees.
• Oversees and supports the implementation of Hyatt Purpose, demonstrating and reinforcing Hyatt’s Values and Leadership Profile behaviors. Plans and implements effective training programmes for associates in coordination with the HR/Learning Manager and Departmental Trainers.
• Encourages associates to be creative and innovative, challenging and recognizing them for their contribution to the success of the operation.
• Ensures that all associates have a complete understanding of and adhere to associate rules and regulations.
• Ensures that associates follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security.

Other Duties

• Attends and contributes to all Meetings and training as required.
• Is knowledgeable in statutory legislation in taxes, employee and industrial relations.
• Ensures high standards of personal presentation and grooming.
• Exercises responsible management and behavior at all times and positively representing the hotel management team and Hyatt International.
• Maintains strong, professional relationships with the relevant representatives from competitor hotels and other organizations, especially travel agencies, local business groups and airlines.
• Responds to changes in the Finance function as dictated by the industry, company and hotel.
• Read the hotel’s Associate Handbook and have an understanding of and adhere to the hotel’s rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.
• Carries out any other reasonable duties and responsibilities as assigned.