Events Executive - Chuyên Viên Sự Kiện

- Support the Events Manager in handling event inquiries, proposals, and confirmations.

- Coordinate with clients to gather detailed event requirements and ensure all expectations are clearly communicated.

- Prepare and update Banquet Event Orders (BEOs) and related documentation accurately and on time.

- Conduct site inspections and assist clients in visualizing event setups.

- Liaise with operational teams (F&B, Kitchen, AV, Housekeeping, Front Office, Security, etc.) to ensure flawless event execution.

Event Execution & Support

- Provide on-site assistance during events to ensure all arrangements meet client and brand standards.

- Monitor event progress and promptly resolve any issues or last-minute changes.

- Maintain a professional presence and act as the key contact for clients during events.

Administration & Reporting

- Manage event files, contracts, and billing procedures.

- Assist in preparing post-event evaluations and client feedback reports.

- Maintain accurate records in the hotel’s event management system.

- Support in achieving departmental sales and guest satisfaction targets.

Brand & Service Excellence

- Uphold Regent’s standards of elegance, discretion, and personalized service in every guest interaction.

- Anticipate client needs and demonstrate proactive, solution-oriented communication.

- Collaborate with colleagues to create bespoke event experiences that reflect the hotel’s positioning as a luxury destination.