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Mô Tả Công Việc
- Mainly in charge the implementation of Orientation, Soft Skill and Leadership Training
- Monitor all training activities; facilitate all training and development efforts throughout the entire property to include orientation, supervisory development, skills training, recognition programs, internal communications and employee events.
- Conduct needs analysis to determine specialized training needs on property.
- Coach In-house Trainers and build a closed relationship to Training committee.
- Develops activities/curriculum to enhance standardized training programs.
- Monitors and evaluates to the progress and effectiveness of training and development programs and makes recommendations for improvement.
- Design and produce training aids (i.e. case studies, simulations, games, exercises, etc.) and support materials.
- Support Training Manager to design and develop materials for Developmental Training Program
- Function as an internal consultant to assist management in the analysis and identification of organizational issues and development.
- Handles all tracking and communication of property training and reporting needs.
Yêu Cầu Công Việc
- At least 2-3 years supervisory experience in guest room of hotel housekeeping operations preferably in 5-star environment.
- Bachelor degree is required. Certified MORS trainer is preferred. Management knowledge is preferred.
- Excellent language skills in English.
- Knowledge in PC skills and MS Office Applications.
- Must have excellent interpersonal skills to deal effectively with all business contacts, maintain a professional, neat and well-groomed appearance.
- Must be able to get along with co-workers and work as a team.
- Must be able to work various shifts including weekends and holidays.
- Responsible, self-motivated and independent.
- Knowledge in the implementation and enforcement of safety guidelines.
- Strong organizational, judgment, decision-making and problem solving skills. Work under pressure and tight schedules.
- Knowledge of all cleaning procedures, equipment, and supplies.
- Excellent leadership and communication skills.
- Good trainer, able to facilitate at all levels.
- Comprehensive knowledge of business needs, financial reporting and productivity requirements.
- High degree of integrity, strong leadership. Develop employees, encouraging innovation.
Hình thức
Quyền Lợi
- Employee Shuttle Service
- Training & Development
- Meal
Mức lương
Thỏa thuận
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