German, Japanese, Korean Trainee

. Help in overseeing daily hotel operations, like facilities maintenance

· Help in building an exemplary rule of conduct to ensure customer’s satisfaction

· Deal with customers’ complaints, when necessary

· Assist in research in legal and financial aspects of the business

. Promote tourism by producing promotional tourist information, like guidebooks and press releases

· Coordinate seasonal events and festivals

. Greet and welcome customers

· Meet the various needs of a diverse customers and solve problems that might arise during their stay

· Receive calls and forward any messages

· Maintain reservations from phone calls, online and walk-in customers

· Deliver packages to the intended recipients