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Mô Tả Công Việc
- Review arrival lists to welcome guests
- Attend to special guests (e.g. VIPs) and answer their inquiries
- Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
- Provide information about amenities, area and venues and promote services
- Welcome a guest into the business establishment, for a hotel, a warm reception is made sure to be given; ensure their guests are happy with their service at all times. Escorts VIP guest to their room and offers them the amenities they may want to avail.
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
- Record information in the logbook daily
- Ensure compliance with health and quality standards
- Be able to listen to the complaints that may arise from the guests; stay calm and composed all the time and respond in a positive manner to the guest whose standards are not met
- Assists the guests in their travel needs, like tours they can enjoy, where to dine, shop or rent a car among other arrangements that guests may desire to be helped with
- Other tasks assigned by manager
Yêu Cầu Công Việc
- Familiarity with hospitality industry standards
- Proficiency in English; knowledge of additional languages is a plus
- A customer-oriented and professional attitude
- An outgoing personality
- Outstanding communication abilities
- Excellent organizational and time-management skills
Hình thức
Quyền Lợi
- Follow the reviews and rewards according to the system.
- Competitive package of salary and benefit.
- Insurances paid in according with the law
- Enjoy 12 days full of leave per yea
Mức lương
Từ 5 đến 8 triệu
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
