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Mô Tả Công Việc
- Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices.
- Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension.
- Receive, record, and relay messages accurately.
- Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction.
- Provide information to guests about room features, property amenities, and local areas of interest.
- May process room service orders, answer questions on menu selection and record transactions in point-of-sale system.
- Assist guests with accessing internet and guestroom entertainment.
- Performing other tasks as directed by the manager.
Yêu Cầu Công Việc
- High school diploma/G.E.D. equivalent
- Fluency in both Vietnamese and Good English
Hình thức
Quyền Lợi
BENEFITS
- Attractive remuneration packages
- Competitive salary | 13th salary month
- 05 working days | 02 days off per week
- Uniforms and nutritious meals in shifts are provided by the Hotel | Free parking for motorbikes and cars
- Discounted rates apply when using services at properties
- Participating in ultimate phenomenal activities for employees
- National and international training courses
- Periodic health check | Accident insurance 24/7
- Opportunity to grow career at the most luxurious 5-star hotel group in the world.
Mức lương
Thỏa thuận
Báo cáo tin tuyển dụng: Nếu bạn thấy rằng tin tuyển dụng này không đúng hoặc có dấu hiệu lừa đảo,
hãy phản ánh với chúng tôi.
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
