[HN] Khách sạn Sheraton Hà Nội Tuyển dụng Nhân viên CLB Sức khỏe

Maintain and clean the fitness center and recreation area

• Wipe down fitness equipment and the swimming pool
• Remove towels, trash, and debris from the fitness center
• Ensure an adequate supply of cups and water in the recreation area
• Clean fitness and recreation area restrooms and showers

Manage and distribute towels for guests

• Obtain, fold, and stack towels per company procedures
• Distribute lockers and towels to guests

Inventory and inspect supplies and equipment

• Conduct inventory and inform supervisor of low supplies
• Visually inspect tools, equipment, or machines for defects

Provide information and assistance to guests

• Inform guests about available facilities and activities
• Promote a fun and relaxing atmosphere
• Explain and enforce facility rules and regulations
• Assist injured guests until emergency services arrive

Comply with company policies and safety

• Report accidents, injuries, and unsafe conditions
• Complete safety training and certifications
• Follow company policies and procedures
• Maintain professional appearance and confidentiality
• Protect company assets

Deliver excellent customer service

• Welcome and acknowledge guests per standards
• Anticipate and address guests' needs
• Assist individuals with disabilities
• Use clear, professional language
• Answer phones appropriately
• Develop positive working relationships

Perform other reasonable duties as requested