Mô Tả Công Việc
Yêu Cầu Công Việc
• Monitor channel performance (OTAs, GDS, brand website, metasearch) and resolve discrepancies in availability, rate, or content.
• Ensure rate parity across all channels; identify and fix parity violations.
• Conduct daily audits of room inventory and pricing to ensure accuracy across platforms.
• Liaise with Reservation and Revenue teams to adjust availability, restrictions, and stop-sells in real-time as needed.
• Monitor extranet portals (Booking.com, Expedia, Agoda, etc.) for system errors, updates, and promotions.
• Troubleshoot channel connectivity issues and coordinate with CRS/PMS/channel manager vendors.
• Support urgent promotional uploads or changes initiated by Marketing or Revenue.
• Coordinate with the Revenue Manager on tactical promotions and load them on all relevant channels.
• Review and update room types, descriptions, and images to ensure consistent, attractive content.
• Analyze competitor pricing and positioning across OTAs and GDS.
• Conduct performance reviews of distribution channels and provide insights.
• Work with eCommerce/Marketing teams to align campaigns with distribution strategies.
• Compile performance distribution reports, including production by channel, booking windows, and conversion metrics.
• Review the cost of sales by channel and advise on optimization strategies.
• Audit rate loading and package offers to ensure correct setup and expiration.
• Coordinate with Sales & Revenue teams on RFP distribution strategy and GDS rate loading.
• Review channel contracts and commission structures; make recommendations for renegotiation or optimization.
• Train property staff on OTA tools, content, and promotion mechanics (as needed).
• Strategic Channel Management
• Connectivity & Technology Optimization
• Compliance & Risk Management
• Ad-hoc tasks upon request
Hình thức
Quyền Lợi
- 14 Annual leave days per year
- Active, balance and professional working environment
- Productivity focus not time attendance
- Fun and playful internal activities
- Meal per day
- Uniform
- Full social insurance on basic salary
Mức lương
Thỏa thuận
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.