Housekeeping Coordinator - Park Hyatt Phu Quoc - Pre-opening Stage

Responsible to: Assistant Manager - Housekeeping

Main Duties

Administration

 Assists the Housekeeping Manager in the smooth and efficient running of the Housekeeping department, ensuring that all the policies and procedures outlined in the Departmental Operations Manual are strictly adhered to.

 Raises job order to Engineering department for repair and maintenance work.

Operational

 Works with the Assistant Manager - Housekeeping to prepare weekly work schedules, making sure that they reflect business needs and other key performance indicators.

 Reports and follow-up on repair and maintenance work.

 Ensures scheduled periodic works are carried out.

 Liaises with Florists regarding floral arrangement in the hotel, when necessary.

 Ensures all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.

 Assists in making sure that all Touches of Hyatt and the Rooms Top 20 have been implemented.

 Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.

Personnel

 Supports Departmental Trainers through ongoing feedback and assistance at monthly meetings.

 Supports the implementation of the People Brand, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics.

Other Duties

 Is knowledgeable in statutory legislation in employee and industrial relations.

 Exercises responsible behaviour at all times and positively representing the hotel team and Hyatt International.

 Maintains strong, professional relationship with relevant representatives from competitor hotels, business partners and other organisations.

 Reads the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to computer resources, fire, hygiene, health and safety.

 Ensures high standards of personal presentation and grooming.

 Responds to changes in the Housekeeping functions as dictated by the industry, company and hotel.

 Carries out any other reasonable duties and responsibilities as assigned.