Housekeeping Supervisor - Giám Sát Buồng Phòng

• To understand and strictly adhere to the rules and regulations established in the Employees Handbook

• Reports for work on time wearing a clean and tidy uniform and neatly groomed per standards

• With the Executive Housekeeper To participate in the daily briefing

• To maintain a high standard of personal appearance and hygiene at all times

• To maintain a good rapport and working relationship with staff of all other departments.

• To provide a courteous and professional service at all times

• Check room occupancies and provide special attention to guest needs, make sure all equipment and electric device in guest room working well

• Manage guest’s requirements including providing VIP amenities and co-ordinating to relevant team members

• Operate lost and found procedures

• Ensure all pantry/store are locked, guest floor corridor is well cleaned

• Assist with the monthly inventory of housekeeping products and equipment

• To attend and contribute to all staff meetings and other related activities.

• Supervise room attendants, public attendants and uniform attendants

• Perform routine inspections of all public areas, service areas, and storerooms.

• Schedule and supervise deep cleaning floor, glass surface and any other projects.

• Efficiently manage stock control and the maintenance of all equipment

• Perform routine inspections of operations of the Linen/Uniform Room

• Ensure quality controls are in place for all linen processes, rejecting any exceptions.

• Oversee in getting filled linen carts to designated areas.

• Ensure a clean and tidy linen room at all times and report to the Executive Housekeeper if any items have been damaged (linen as well as uniforms).

• Report maintenance issues to Maintenance/Engineering Department.

• To undertake any other reasonable tasks and secondary duties as set by Management

• Assist Housekeeping Manager with training requirements.

• Basic command of English communication

• Computer literate