IT Manager

Key Responsibilities:

• Manage the daily operations of the IT department, ensuring efficient and reliable IT services.
• Supervise the IT team, providing guidance, training, and performance management.
• Oversee the maintenance, security, and upgrade of network systems, including virtual and physical server hardware and software.
• Ensure the smooth operation of desktop computer hardware, peripherals, operating systems, productivity software, and anti-virus.
• Manage all casino, resort, or office-related software systems, including upgrades and departmental-specific software.
• Oversee website maintenance and security.
• Ensure compliance with IT/Gaming-related regulatory policies and procedures.
• Coordinate employee computer orientation and training programs.
• Manage telephone systems.
• Develop and manage annual objectives, operating budgets, and capital budgets for the IT department.
• Maintain an inventory of computer equipment and develop an annual replacement plan.
• Stay current on technological advances in the IT field and make recommendations to improve operations.
• Prioritize and manage IT projects, coordinating IT purchases for all departments.
• Work with external IT vendors, consultants, and engineers.
• Maintain and develop IT standards, policies, and procedures that comply with all casino policies and regulations.
• Ensure overall performance of the IT department and IT team.
• Perform assigned duties in a timely manner with minimum supervision.
• Inventory all equipment and technical assets.
• Attend job-related meetings, in-service training, and other training sessions to maintain professional and technical knowledge.
• Adhere to all established rules, regulations, procedures, and policies of the Company and the IT department.
• Maintain compliance with all workplace policies, procedures, ordinances, laws, and other communicated expectations.