National Key Account Manager

1./ Business Planning and Strategy

Establish short and long-term goals that align with the mission and overall strategic plan of BACH KHANG

Monitor and evaluate the sales and sustainability of the product range, including developing strategies and plans for underperforming products and potential new products and business opportunities.

Regularly identify and report on market trends and activities to inform strategic direction and business plans, particularly identifying ideas that will have a positive return on investment of time and money.

2./ Operational Management and Leadership:

Provide general oversight of all Commercial Sales activities, including managing the day-to-day operations to assure the program functions smoothly and efficiently.

Build and develop business strategies to achieve financial viability and growth.

Manage business performance and business results including resource allocation, cost control, personnel and crisis management.

Ensure the successful sale of sexual and reproductive health products. Continuously identify and pursue new business opportunities and improve business performance.

Direct marketing activities, sales and distribution of products.

3./ Financial Administration

Identify products that are produced in a cost-effective manner while maintaining quality as outlined by BACH KHANG/MSI procurement guidelines.

Oversee the fiscal activities of the Commercial Sales program including budgeting, reporting and audit.

Work with the Finance team and Commercial Senior Director to ensure financing to support short and long-term goals.

4./Legal and Regulatory Compliance

Ensure the filling of all required legal and regulatory documents and monitor compliance with relevant laws and regulations.

Work with the Medical Development Team to establish and maintain an effective compliance program for the Commercial Sales program.

Assure program quality and organizational stability through the development and implementation of standards and controls, systems, procedures, and regular evaluation.

5./Sales Team Management

Provide leadership and guidance to the sales team to drive increased sales, customer growth and increased income for the Commercial Sales.

Identify areas of improvement for the sales team and provide hands-on and practical training, coaching, and mentoring to build the capacity of the training team.

Training and coaching the Sales team on sales and customer care skills.

6./Leadership and Capacity Building

Play a proactive and strategic role as part of the Senior Management Team to raise issues that affect business in Bach Khang.

Provide leadership and support in the management of direct reports, ensuring clear guidance and expectations and provision of support for capacity development where required.

Ensure departmental structure is fit for purpose and that all roles and responsibilities are relevant to the needs and demands of Bach Khang.