Operation Manager - South Area

1.Work with HR to build:

- Operation SOP

- Company Policy

- On board training program

- Training Roadmap

- Store KPI - Audit system

- Employees performance review

- Training & coaching & develop team member

- Lead & supervise a team of area Area managers

- Control Turn over within agreement %

2. Work with GM/Accounting/ Purchasing

- Order process

- Inventory process on IPOS

- Finiancal handling process

- Finalize supplier to minimize Cogs

3. Work with GM, MKT team

- Contribute idea to drive traffic to the store

- Ensure all MKT campaign apply effectively: Staff well-train, program set up on Ipos, table tent, standee delivery to store on time, display properly.

- Feedback MKT campaign status

4. Operation

-Ensure that operation team can deliver highest quality of product & high service standard.

- Control Food cost within Agreement %

- Control Waste & Breakage within Agreement %

-Control Staff cost within Agreement Headcount & Budget

- Control store expense

-Develop & maintain a safe environment

-Responsible for achieving all operation goal

- Collect feedback data improve store performance

- Handle & dealing ops problem arise: Customers, staff, Maintenance

5. Company regularlation

-Ensure all company policies & procedure & checklist are follow strictly