Public Area Attendant

POSITION SUMMARY:

Clean and service the assigned public areas according to established quality standards and procedures.

RESPONSIBILITIES:

- Ensure working knowledge of all hotel public areas.

- Ensure cleaning schedules are completed in a routine and timely manner.

- Respond to emergencies effectively and efficiently.

- Liaise with PA Supervisor in relation to chemical usage, problems or rectification suggestions.

- Contribute to Housekeeping Departmental Meetings and trainings.

- Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needs.

- Maintain Hotel information to be able to provide information to guests.

- Assist guests and escort them to locations within the hotel at their requests.

- Complete tasks as directed by Management.

- Refer major complaints to management.

- Operate equipment safety and sensibly.

- Maintain stock levels.

- Recycle where possible.

- Work in line with business requirements.

- Complete other tasks which assigned by the leader.