{Pullman Hai Phong} Public Area Supervisor/Giám sát vệ sinh công cộng

- Ensures Assistant Manager Housekeeping, Assistant Executive Housekeeper and Executive Housekeeper is kept fully aware of all feedback from either the guests or other departments.

- Is familiar with the hotel's products, services, policies, functions and promotions.

- Ensures smooth and efficient communication and co-ordination with all departments specially Front Desk, Room Service, Engineering, Guest Services and Security.

- Identify and report preventative or other maintenance issues in public areas.

- Supervise the day to day cleaning of hotel public areas.

- Perform routine inspections of all public areas, service areas, and storerooms.

- Schedule and supervise deep cleaning and any other projects.

- Supervise and coordinate pest control, flowers, plants and periodical deep cleaning operations on all area of responsibility.

- Maintain complete knowledge of correct maintenance and use of equipment.

- Monitor and maintain cleanliness, sanitation and organization of assigned work areas.

- Assign duties and coordinate breaks for assigned staff.

- Clean public areas in emergency situations.

- Efficiently manage stock control and the maintenance of all equipment.

- Issue supplies/goods to staff at beginning of shift in order to control inventory.

- Report all maintenance defects and follow up with Engineering.

- Directs guests and visitors to any of the Hotel's facilities.

- Issues and keeps record of master keys in accordance to Policies and Procedures

- Understands and strictly adheres to Rules and Regulations established in the Associate Handbook and the hotel's policies concerning fire, hygiene, health and safety.

- Attends training sessions and meetings as and when required.

- Carries out any other reasonable duties and responsibilities as assigned.