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Mô Tả Công Việc
- Works closely with the Director of F&B.
- Monitors and maintains beverage cost control methods and procedure.
- Proactively communicates guidelines for staff that shapes the unparalleled standards expected.
- Operate and coordinate all banquet functions.
- Make certain that areas of accountability are executed in uncompromised levels. Proper utilization of resources is a must.
- Prepares methods and procedures whereby beverage cost and supplies can be requisitioned and charged to each individual area.
- Oversee facility and equipment in the responsible areas to make sure they are in complete working order.
- Execute training programs and tools amongst banquet staff.
- Recommend/implement incentive programs in each department that addresses reducing costs or increasing revenues and meets company's budgetary guidelines.
- Projects and prepares monthly and annual forecasts; produces regular and special reports; maintains required records and files.
- Ensures all activities performed within the department are in accordance with the company's business objectives, and established safety and security standards.
- Hires, trains, motivate, and provide on-going communication to staff to deliver first-class service with unmatched elegance and professionalism while promoting a culture of accountability.
- Creates an encouraging atmosphere that stimulates and motivates employees to acceptable levels of turnover, absenteeism, and promotions.
- Communicates with partnering departments and peers to achieve superior customer satisfaction and efficient utilization of manpower and facilities.
- Maintains close work relationships with other departments and their leaders to promote feedback, cross training and efficient operations.
Yêu Cầu Công Việc
- Four years working experience in a 5-Star Hotel Banquet program required.
- Four years management experience in banquets, restaurant required.
- Microsoft Office knowledge required.
- Must present a well-groomed appearance.
- Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally. Fluent in English is required
- Exceptional and professional communication skills, both oral and written.
- Knowledge of Banquet Administration, cost control, and familiarity with all phases of Banquet products and service.
- Experience in hiring, training and empowering employees who are also held responsible and given consistent feedback.
- Capacity to foster productive relations with peers and assure teamwork is the prevailing way to do business.
- Strong leadership, sound judgment, and superior decision-making, problem-solving and follow up skills.
- Excellent guest service skills. Ability to respond to handle difficult or stressful situations with tact and diplomacy.
- Strong understanding and appreciation of the concept of luxury and hospitality.
Hình thức
Quyền Lợi
- Attractive wages and benefits, self- development through Accor Academy and e-learning platforms, career development opportunities
Mức lương
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