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Mô Tả Công Việc
- Leads the Hotel service that is sincere, warm and enthusiastic, ensuring the guests' satisfaction at all times.
- Actively review guest comments and feedback, communicate this with the team members and implement corrective action as needed.
- Elevate guest experience via continuous improvement via innovation and outside in thinking.
- Take time to get to know the guests and to be committed to service excellence.
- Responsible for the quality of service provided to all guests throughout each touch point within the hotel.
Yêu Cầu Công Việc
- Writes, speaks, and presents with clarity.
- Successful pre-opening experience is a plus.
- Highly organised and always gives maximum effort.
- Leadership, learning and development management capability.
- Makes excellent choices and informed decisions.
- Is well informed about all aspects of the job and has a minimum of three years experience in service industry.
Hình thức
Quyền Lợi
- Attractive wages and benefits, self- development through Accor Academy and e-learning platforms, career development opportunities
Mức lương
Thỏa thuận
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Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
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