Quản Lý Bộ Phận Karaoke Và Quầy Bar

- Manage the business aspects of the bar & karaoke rooms, managing budgets & daily operation, setting monthly/yearly revenue goals- Creating effective schedules and quickly resolving problem to ensuring operation floor is well staffed during peak hours- Planning and executing all promotional events- Promote and grow the business, hire and train staff, and ensure that patrons are receiving excellent drinks, food, and service- Manage and ensure staffs are always present in the working area at all times. Ensure that all team members clearly understand all information to feedback to customer- Ensure that all disputes and complaints of customer are handled and resolved professionally, accurately, efficiently and reported directly to GM- Working shift includes: is flexible due to operation- Working 8hrs40/day changing shift, 5.5days/week (1.5 day OFF),