Mô Tả Công Việc
- To take down reservations by phone, fax or any other form of communications and make the reservations or amendments according to the Reservations Procedure.
- To follow-up on Billing Letters and send out Confirmation Slip when required during 24 hours.
- To ensure that all Correspondence and Billing Letter is filled under date / month / year sequence or in alphabetical order.
- To inform immediately related department of any last minute VIP’s, Suite Bookings, same day transportation or any unusual information concerning the expected arrivals for further action.
- To ensure that all Travel Agent and Corporate Companies Rate are strictly confidential.
- To ensure all reservations queries are replies within 24hours.
- To implement an effective filling system for different types of correspondences daily.
- To inform the Revenue Manager/Front Office Manager of any cancellation of room bookings as a result of guest dissatisfaction with services and facilities.
Yêu Cầu Công Việc
- Good-to-excellent English communication skill
- Team-oriented, Hard-working, Well-organized
Hình thức
Quyền Lợi
- Local and international training course
- 05 working days | 02 days-off per week
- Staff duty meal & uniform are provided by Hotel
- Free motorbike parking
Mức lương
Thỏa thuận
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.