Senior Polarion Support Engineer

Job Purpose & Dimensions:Given the organic growth of our enterprise, we do have the need to establish a central pool of tools, with a standardized way of using them in development, in order to assure development excellence, a high standard of quality and reuse across our SW assets, and investment efficiency in SW Tools, particularly in the area of open-source code security vulnerabilities, and code-quality risks derived from it.Work closely with SW development teams who are using Polarion, 3DS, R4J and Jama tools, and manage the tool to be used in a managed fashion in order to provide business added value. Principal Accountabilities: Install and maintain Polarion on the existing infrastructure. Understand business requirements for access to real-time data via Polarion Reports. Design and develop live-page reports in Polarion Pro-active support Engineers with Polarion reports usage, traceability reports, requirements management Coach the reports creation according best practices, tool performance and aSPICE compliant. Offer online training for Engineering staff regarding Polarion configuration & usage. Understand & drive end-to-end architecture for optimal performance of Reports system Be the gatekeeper for required changes in the reports, with respect to corporate compliance to standard. Explore technologies/solutions for continuous improvements; prime Interface communication the vendor Be the main point of contact for Polarion reports and their usage  Key Performance Measures: Tool uptime and performance of the service Scalable architecture of new tool, with a ‘state-of-the-art’ level of security Business needs are properly acknowledged, managed and implemented. Regular training sessions for the new users of the service, and increased number of users of the tool. Ablility and willingness to learn new skills over time which are required for the job Integrate into the existing team and be a team player