Telemarketing Team Leader

Team Performance Management:Monitoring call time, call quality to control the show up and revenue targetsDistributing lead resources equitably to each employeeResponsible for the team's sales by day, week and month; Motivate and manage each employee to achieve monthly targets.Plan the work in phases and report to the Division Manager on the results and daily activities of the Team.Team Management & Development:Do daily team’s briefing to TMK Agent to ensure team & individual hit daily target of shows & signCheck in and manage working time for teamManage the assigned team’s performanceTraining and developing staff skillsMotivate spirit and develop employeesOther jobs according to the specific requirements of the Company