Mô Tả Công Việc
• To communicate to his/her superior any difficulties, guest comments and other relevant information
• To establish and maintains effective employee working relationships
• To attend and participates in daily briefings and other meetings as scheduled
• To attend and participates in training sessions as scheduled
- Prepares for service
• To ensure to deliver effective Food service by following:
- Guests are greeted and seated
- Daily specials are explained and upsold
- Food orders are processed accurately
- Trays and tray jacks are effectively used
- Food orders are taken quickly
- Payment methods are handled accurately
- Working areas are cleaned and re-set quickly
- Bar is clean
- Used ashtrays are regularly cleaned
- Guests are conversed with in relation to the food and beverage products
• To ensure to deliver beverage service by following:
- Beverages are upsold and regularly replenished, abiding by responsible alcohol service regulations
- Converse with Guests about wine, advising the types and styles of wine, taking wine orders and serving wine
- Promoting and selling cocktails to guests
- Making and presenting cocktails
- Coffee and tea is served hot and in accordance with standard
• To take appropriate action to resolve guest complaints
• To ensure all stocks are in a correctly stored in accordance to hotel procedures
• To be responsible in keeping our property safe and secure, to participate in any hotel activity related to safety management
• Be a friendly face and helping hand to our guests
• Look smart – wear your uniform with pride
• Other ad-hoc duties – unexpected moments when we have to pull together to get a task done
• May assist with other duties as assigned by management
Yêu Cầu Công Việc
1. Education: High School
2. Service years in the field :
Food service experience with general knowledge of restaurant operations preferred.
3. Knowledge and skills:
Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company
Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency
Having knowledge about food safety and hygiene
4. Language: Able to read and write English
Hình thức
Quyền Lợi
- Competitive salary
• Service charge
• Social Insurance as law
• Bao Viet Health insurance for personal
• 24/7 Accident Insurance
• Relocation assistance
• Housing, uniform, meal, and transportation are provided by the resort
Mức lương
Thỏa thuận
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.