ABOUT THE POSITION: Overview:This role will primarily focus on operating and maintenance all elements of Business Applications (Manufacturing Execution System - MES, Enterprise Resource Planning – ERP…) and solving all users’ issues.Key Responsibilities:• Perform support users for all kinds of user’s Business Application issues.• Train users how to use functions/ modules about Business Application• Process Optimization: Collaborate with Production, Quality, and Engineering teams to analyze manufacturing processes (e.g., BOM management, production scheduling, quality control) and implement MES-driven improvements.• Industry 4.0 Integration: Drive smart factory initiatives by integrating MES with IoT, AI, Machine Learning, and automation technologies to enhance connectivity and data-driven decision-making.• Perform administrative tasks of all Business Application servers/cloud technology to ensure Business Application run smoothly: User management, Master Data management, Configuration/Process changes, System landscape management, Maintenance schedule/system down-time/new update feature, Event/log management, Develop simple Reports/Interface/Conversion/Enhancements/Forms and Workflow• Closely work with Production/Quality/Technical and other departments to understand requirements, identify opportunities for improvement, and translate business needs into scalable and effective technical solutions• Closely work with consultants or vendor’s service to ensure they design, code, test and develop modules/functions to meet requirements• Closely work with Global IT Business Application team to align with Global IT requirement and standard of Solution Architecture, Manufacturing technology solution, System integration• Implement other tasks assigned by IT Manager.