[BANYAN] F&B_Bartender Supervisor

At Garrya Mù Cang Chải, part of Banyan Group, we believe that every role contributes to creating meaningful experiences rooted in purpose, wellbeing, and authentic connection. More than just a workplace, we are a sanctuary where thoughtful design, mindful living, and genuine care come together.
As a member of our team, you are not simply performing a job — you are shaping journeys, elevating traditions, and bringing our brand philosophy to life in every interaction. From behind-the-scenes operations to guest-facing moments, every detail you contribute helps create a sense of calm, balance, and belonging for those we serve.

We are looking for individuals who share our passion for excellence, creativity, and heartfelt service — those who take pride in crafting experiences that leave a lasting impression.

Key Responsibilities:

• Supervise daily bar operations to ensure smooth service and adherence to brand standards.
• Prepare and serve beverages (cocktails, wines, spirits, and non-alcoholic drinks) with consistency in quality and presentation.
• Ensure bar setup, cleanliness, and organization are maintained at all times.
• Monitor stock levels, control inventory, and minimize wastage.
• Assist in ordering supplies and managing bar cost control.
• Ensure compliance with hygiene, safety, and responsible alcohol service standards.
• Train, coach, and motivate bartenders and bar team members to maintain service excellence.
• Handle guest inquiries, preferences, and complaints in a professional and timely manner.
• Maintain knowledge of beverage trends, promotions, and menu offerings.
• Ensure accurate billing, cashiering, and reporting procedures.
• Coordinate with F&B Service and Kitchen teams to ensure seamless operations.
• Monitor staff grooming, discipline, and adherence to company policies.