Business Support Admin

1. Objective:The objective of the role is to provide essential support to an organization’s Finance & Commercial operations2. Role and Responsibilities • Assist in Sales Reporting: Collect data from distributors/ Enablers of channels to prepare and generate sales reports, including sales performance, inventory levels, and customer analytics. Provide regular updates on sales metrics to the sales team and management on daily/weekly/monthly. Ensure data integrity and accuracy.• Understanding the sales and trade expense, collect & reconcile expense report from Distributors/ Enablers to verify and settle payment process for partners.• Sales Support: Provide administrative support to the sales team, including scheduling meetings, be coordinating with sales team and x-functions or external partners for sales activities/ events such as assist in organizing sales events, trade shows, and conferences, coordinate logistics, manage registrations, and provide on-site support when necessary.• Shows ability of quick learning and applying the company process, policy, and compliance in all related trade activities.• Is good at number and computer skill as well as the trade knowledge to follow up, consolidate, check and reconcile all the trade spends.• Handle Inquiries and Correspondence: Respond to customer inquiries promptly and professionally via email, phone, or in-person. Provide information about products, pricing, availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant departments.• Support channel managers to follow up contract, expense, sales order.• Is ready for travel at least 10% of working time to understand the trade as well as serve the field checking purposes.• Handles department and company sensitive information with discretion to ensure confidentiality.• Delivers high-quality workmanship with attention to detail to ensure data/information accuracy.• Works on projects independently or as a member of a team, utilizing the contributions of other team members to complete projects.• Effectively manages time and utilizes contributions of others to complete projects.• Works with minimal supervision, set priorities, uses good initiative, follow-up and focuses on details.• Monitoring and Evaluation• Develop sales dashboard to track Sell-In, Sell-Out, Offtake.• Consolidate sales expenses and coordinate with channel leads to monitoring.3. Main Duties and Functions❖ Expense Tracking and Controlo Verify and confirm expenditure claims by suppliers and business partners.o Control TS and A&P payment within approved budgeto Ensure payment to Distributor, Enabler in time.❖ Month end closing, Management & Statutory Reportingo Preparation of monthly A&P and Trade spend journals and collecting supporting documents to be submitted to Finance Shared Services for review and approvalo Assist on GPS working files to prepare monthly report❖ Supporting taskso Pricing reconciliation and confirmation to Supply Chain.o Assist to prepare customer’s documento Other paper works as assigned.❖ Claim validation:o Monitor all the claim from distributor with valid document attachedo Monitor the A&P spending both from distributors and key accountso Make sure all the claim follow the guideline and Danone rules (especially for HN channels)o Budget control in place❖ Commercial Support:o Collect sales data from Distributors and consolidateo Provide weekly/ monthly sales report & sales analysiso Dist/ Enabler inventory reporto Support paperwork/ execution for each channel