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Mô Tả Công Việc
• Responsible and accountable for all operations in relation to the Front Desk whilst on duty. All duties and tasks performed are to be procedurally correct, timely and consistently high quality.
• To be concerned with staff discipline and staff performance to develop skills.
• To supervise and ensure stationeries, equipments and necessary material of Front Office is sufficient and well controlled
• To ensure that all guests are provided with concise information concerning the services and facilities provided by the hotel.
• To use your supervision skills effectively to encourage and motivate staff.
• To monitor guest service personnel constantly, ensuring that at all times.
• To maintain a reputation of the Hotel in relating to guests or visitors.
• Responsible for providing services and handle guest requests with efficient and courteous manner at all times.
• To have a good working relationship with colleagues.
• To supporting and helping to all subordinates.
• To indentify training needs, make training plan and propose to Assistant Front Office Manager.
Yêu Cầu Công Việc
At least 2 years of experience in Front Office Department in International hotels (preferable in the same position)
Strong Knowledge of Opera V5 system
Good- to- excellent communication skills in English
Good- to- excellent customer service and handing complaint
Organized and responsible
Show strong potential in leadership
Hình thức
Quyền Lợi
Local and international training course
05 working days | 02 days-off per week
Staff duty meal & uniform are provided by Hotel
Free motorbike parking
Annual health check
Associate special discount for hotel rooms and F&B services at International Accor properties
Mức lương
Từ 8 đến 12 triệu
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
