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Mô Tả Công Việc
Under the general guidance and supervision of the Housekeeping Manager, and with the limits established Wink management office, hotel SOPs, policies and procedures, Housekeeping Coach is accountable for providing supervision and observation for the housekeeping and linen function to consistently and profitably deliver a high-quality guest experience.
Housekeeping Coach is also the person in-charge of the HSKP operations during his/her shift reporting directly to Housekeeping Manager.
Yêu Cầu Công Việc
- Over 03 years’ experience in service industry related work, hospitality sector and/or operations as a HSKP Supervisor or Team Leader is ideal
- Over 02 year’s experience in a dynamic hotel, preferably with pre-opening experience is ideal
- Bachelor’s degree in Hospitality Management, Tourism, Business Administration or related field is suggested but not required
- Fair written and verbal communication skills (verbal, written and comprehension) in both Vietnamese and English
- Ability to easily connect and provide a warm (first) contact for our guests, continuously making it personal at every interaction
- Ability to provide on the job training, peer mentorship, team development and coaching
- Ability to think critically, offer solutions, anticipate problems and provide action plan formulation; provide high level of attention to detail
- Ability to work across all hotel sectors and departments at a basic level to best understanding role in BOH management and departmental collaboration
- Team and knowledge management, system diversities, organizational and team interrelationships at multiple levels
- Computer literacy, knowledge of Microsoft Office applications, Hotel operations systems and POS
Hình thức
Quyền Lợi
•Full contribution of SI, HI, UI on basic salary
•Active, balance & professional working environment
•Fun & playfull internal activities
•Service charge
•12 AL days
•Meal allowance
Mức lương
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