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Mô Tả Công Việc
- Supervise the implementation of housekeeping standards and procedures in relation to:
- Bedroom service
- Bathroom service
- Valet service
- Cleaning service
- Linen maintenance
- Recommended changes to these standards and training needs on an ongoing basis
- Maintain a current and thorough knowledge of all housekeeping systems
- Open and close the shift and ensure effective shift hand over
- Distribution and collection of keys
- Management of all incoming and outgoing calls
- Solve employee grievances
- Perform Room allocations
- Perform Room inspections
- Prioritise arrival rooms
- Liaise with Front Office for guest and hotel requirements
- Ensure guest valet is processed and delivered in a timely manner
- Co-ordinate special projects (eg site rooms, vermin control, window and carpet cleaning, room inventories)
- Manage all special requests made by guests
- Ensure consistency within the department
- Management of lost property for the hotel
- Ensure you have complete knowledge of room types, layouts and facilities
- Manage storage areas
- Maintain adequate stock levels
- Complete stock takes as required
- Maintain stock levels
- Conducts shift briefings to ensure hotel activities and operational requirements are known
- Works with Superior and Human Resources on manpower planning and management needs
- Works with Superior Director of Finance in the preparation and management of the Department’s budget.
- Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
- Perform any other duties which may be assigned by the management from time to time.
Yêu Cầu Công Việc
• Required Skills
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Able to speak, read and write English
- Proficient in the use of Microsoft Office
- Organizational and training abilities
• Qualifications
- High School or Diploma in Hotel Administration, Hotel Management or equivalent
• Experiences
- 2 years housekeeping experience preferably in a hotel of similar size and complexity and including supervisory experience or training.
- Type and level of experience required may vary slightly based on size and complexity of operation
Hình thức
Quyền Lợi
*Attractive salary
* Professional and friendly working environment
* Competitive benefit package
- 2 days off/ week, 12 annual leaves/ year
- 24h accidental insurance, health care insurance for self and dependants
- Service Charge support, meal + transport + mobile allowances during pre-opening
- Uniform + staff meals + shuttle bus are provided
Mức lương
Thỏa thuận
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
