Laundry Manager - Quản lý Bộ phận Giặt là

Responsible for hotel laundry daily operations and services. Position directs and works with associates to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Maintains a safe and clean work environment. Position strives to ensure guest and associates satisfaction while maximizing the department financial performance.

Managing Department Operations and Budgets

• Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Supervising and managing associates. Managing all day-to-day operations. Understanding associates positions well enough to perform duties in associates' absence.

• Communicating the importance of safety procedures, detailing procedure codes, ensuring associates understanding of safety codes, monitoring processes and procedures related to safety.

• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

• Ensures consistent workflow to minimize peaks and valleys in production.

• Brings issues to the attention of the department manager and Human Resources as necessary.

• Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

• Supervises daily Laundry shift operations and ensures compliance with all policies, standards and procedures.

• Ordering and managing necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs.

• Orders cleaning supplies and uniforms within budget.

• Understands the impact of department’s operations on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals.

• Participates in the management of department’s controllable expenses to achieve or exceed budgeted goals.

• Works effectively with the Engineering department on Laundry equipment maintenance needs.

• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.

• Operates all department equipment as necessary and reports malfunctions.

• Develops, maintains and uses effective back-up plans for breakdowns.

• Evaluates and implements new techniques, supplies and equipment.