Nhân Viên IT

Ensure all cabling, network diagrams and LSOP are up-to-date.

 Ensure training needs analysis of IT team is carried out and training programmes are designed and implemented to meet needs.

 Investigate and report software problems to the vendor, or to the Support Centre.

 Keep up to date with all approved systems and technology including:

- Computer Hardware systems and devices including PC LAN technology.

- Software operating and utility systems.

- Front Office and Accounts Receivable Property Management Systems.

- Interfaces to and from Front Office Property Management Systems and other Systems.

- Back Office Accounting Systems.

- PC and LAN based Office Automation products.

- Internal and External Electronic Mail/ Facsimile/ Scanner software and communication tools.

- Point of Sale Systems.

- Guest and Administration Voicemail.

- Call Accounting.

- Cabling

- Hub / Switch Management Systems

- Assist and Support Electronic Door Locking Computer System.

- Computer Virus protection.

- Hotel IT Security and Firewalls.

 Maintain an up-to-date list of all computer hardware and software at hotel.

 Monitor the performance of the systems and maintain log book of performance.

 Understand all standards and customized features and functions of the Hotel front office system.

 Ensure that all computer media saves, and back-ups are completed, documented and stored per specifications.