[NOVOTEL PHU QUOC RESORT] Housekeeping Supervisor (Giám sát Buồng phòng)

Operation

• Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team

• Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set

• Supervise public areas

• Replenish guest supplies and ensure that guests requests are promptly attended to

• Attend to reports on damage or malfunction in hotel rooms

• Maintain equipment in proper state of cleanliness

• Maintain a section floor report

• Conduct regular room checklists

• Report unusual behavior/activities on floors to Executive Housekeepe

• Record room status in allocated section accurately

• Assist Executive Housekeeper in assessing team members' attenda and performance

Other Responsibilities

• Be well versed in hotel fire & life safety/emergency procedures

• Attend all briefings, meetings and trainings as assigned by management • Maintain a high standard of personal appearance and hygiene at all

times

• Perform other reasonable duties assigned by the assigned by the Management

• Establish and maintain effective employee working relationships