Mô Tả Công Việc
We are a hospitality and tourism company which provides the following services to our guests:
- Accommodations (serviced apartments)
- Transportation (airport transfers, car rentals with driver, etc.)
- Tours (HCMC, Mekong delta, Hanoi, Da Nang, Hoi An, etc.)
- Spa
We’re looking for an Operation Executive to join our team.
Job description:
- Check the rooms before guests’ check-in
- Updating and buy inventory
- Communicate with and support guests via text/ email and in person during their trips
- Schedule maintenance for the accommodations
- Support Sales Executive (SE) in selling the company’s services (accommodations, airport transfers, car rentals, tours, etc.)
- Coordinate with SE to update the company’s CRM, guidebooks, house manuals, etc. over time
- Manage and report monthly expenses to Properties Manager (PM)
- Support PM with their duties on an ad-hoc basis
Yêu Cầu Công Việc
Skills and qualifications:
Must have:
- Intermediate English proficiency in all 4 skills (listening, speaking, reading and writing)
- Knowledge AND experience in social media management (Facebook, Instagram, Google Reviews) and communication apps (Viber, Whatsapp, Zalo, Wechat, Kakao Talk, Line)
- Proficiency in Microsoft Office (Word, Excel, Power Point)
- Take initiative in your work
- Planning skills
- Results-oriented
- Pay attention to details
- Work well with different groups of people
- Work smart AND work hard. Willing to do chores (due to the nature of this business – serving guests)
- Own a laptop
Encourage but not a must:
- Knowledge and/ or experience working with different OTAs
- Qualification and/ or experience working in hospitality and tourism industry.
- Knowledge and/ or experience fixing stuff around the house (water, electricity, etc.)
- Experience in writing business emails, itineraries, etc. in English
- Photoshop
Working time:
- Afternoon shift: 13:00 – 18:00 (5 hrs).
o If there are 1 – 2 days per week where you cannot work during afternoon, you can switch to morning shift: 08:00 – 13:00 (5 hrs).
- Probation: 2 months
Hình thức
Quyền Lợi
Payment and benefits:
- Monthly salary = Base salary (increases by the number of properties that you manage) + Performance bonus + Sales commission. Total: 3 – 10 mil VND/ month.
- Allowance: parking and mobile phone service
- Year-end performance bonus
- Free use of our properties’ facilities like swimming pool, fitness center, etc.
- Flexible working time and place
- Dynamic working environment, training opportunities and career development
- Great opportunity to learn on the job. Perfect for students/ graduates with major in Hospitality, Tourism, International Business, Business Administration, English, Marketing, etc.
Mức lương
Từ 3 đến 10 triệu
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.