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Mô Tả Công Việc
- Handle bookings and inform guests of hotel rates and services
- Prepare and confirm reservations for guests
- Register guests check in and check out
- Maintain clear and accurate records of guest room bookings
- Compute all guest billings, accurately post charges to guest rooms and house accounts
- Receive and transmit messages for guests
- Retrieve mail, packages and documents such as faxes for guests
- Listen and respond to guest queries and requests both in-person and by phone
- Provide accurate information about local attractions and services
- Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests
- Complete and maintain any incident reports, daily activity reports or other reports requested by management
- Enforce rules and policies of the hotel
Yêu Cầu Công Việc
- At least 1 year experience in related field
- Good computer skills and a good command of English is a must.
- Understand hotel operations
- Teamwork
- Possess effective communication skills
- Customer-focused mindset: meet the customers’ need
- Drive for result
Hình thức
Quyền Lợi
- Social and health insurance
- Annual health check
- Get on-the-job training from experienced and qualified staff
- Basic salary, allowance, bonus based on monthly revenue, bonus on holidays, 13th month pay
- Uniform and allowance for parking fee
- Receive a rewarding incentive according to the capacity
- A permanent job
- Promotion opportunities
- Receive special benefits offered to employees of Sanouva Hotel
Mức lương
Từ 5 đến 8 triệu
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
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