Talent Management Manager (Ho Chi Minh)

Performance Management System (PMS)

• Design and update the PMS tailored to the characteristics of both store operations and office functions
• Guide the implementation of SMART goal-setting processes across all levels
• Collaborate with HR Business Partners (HRBP) and managers to monitor and support periodic performance evaluations (mid-year, year-end)
• Ensure PMS is aligned with career development pathways, talent assessments, and rewards programs
• Analyze performance data to identify top performers, those needing support, or further development

Talent Review

• Design and organize the annual Talent Review process
• Train managers on potential-performance assessment models (e.g., 9-box grid or equivalent)
• Analyze and identify key talent groups: Key Talents, High Potentials, Successors
• Advise management on talent development and retention strategies based on Talent Review outcomes
• Manage and update the company-wide Talent Pool system

Succession Planning & Key Talent Development

• Develop competency frameworks for each succession level
• Work with the Learning & Development (L&D) team to design individual development programs (IDPs, coaching, fast-track programs, etc.)
• Propose and implement clear career development roadmaps for successors
• Monitor the development progress and readiness levels of succession candidates
• Work closely with departments to maintain a flexible succession pipeline aligned with business strategies

Other Duties

• Provide training and supervision to enhance the capabilities of team members
• Perform other tasks as assigned by the Department Head