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Mô Tả Công Việc
Essential Duties and Responsibilities
1. Strategic Planning & Reporting
o Prepare, implement, and compile data for the strategic sales plan, weekly, monthly reporting, annual goals, and sales budget, and produce forecasts and other required reports.
o Analyze monthly P&L and month-end reports to identify deviations from business goals and formulate corrective actions.
2. Financial Management
o Collaborate with Finance in preparing and managing the department’s budget and financial forecasts.
o Participate in management meetings to discuss progress towards business goals and develop annual business plans for the department.
3. Team Management & Leadership
o Conduct daily briefings with the sales team to communicate current key activities and objectives.
o Identify and develop high-potential team members, conduct performance reviews, manage performance issues, and maintain team motivation and professionalism.
4. Sales & Revenue Generation
o Direct all group, transient, and catering/banquet sales activities to maximize hotel revenue.
o Analyze competitive trends, customer feedback, and market changes to adapt sales strategies proactively.
5. Marketing & Public Relations
o Oversee all advertising, PR, and promotional activities in conjunction with corporate marketing.
o Actively participate in sales presentations, property tours, and customer meetings to drive business.
6. Guest Relations & Market Analysis
o Evaluate guest needs, the guest mix, and competitive trends to recommend relevant product or service adjustments.
o Engage with community and professional organizations to maintain visibility and enhance the hotel's positive image.
7. Operational Oversight
o Monitor team performance, conduct monthly departmental meetings, and ensure high standards of professionalism.
o Stay fully conversant with hotel fire, life safety, and emergency procedures.
8. General Duties
o Attend all briefings, meetings, and training sessions as assigned by management.
o Maintain personal appearance and hygiene standards, performing other reasonable duties as assigned.
Yêu Cầu Công Việc
- Bachelor’s Degree in Sales & Marketing, Business Administration, Hotel Management, or a related field preferred.
- 3+ years of experience in sales or marketing within the hospitality industry, including supervisory or managerial experience in a related role, or an equivalent combination of education and experience.
- Strong Communication Skills: Ability to engage effectively with clients, team members, and third parties, consistently reflecting positively on the hotel, brand, and company.
- Sales & Negotiation Skills: Proficiency in sales techniques, client relationship management, and negotiation to maximize revenue opportunities.
- Analytical & Strategic Planning: Strong analytical skills for market research, competitor analysis, and strategic planning to drive business growth.
- Technical Proficiency: Advanced knowledge of Microsoft Office and Opera or similar property management systems.
- Problem-Solving & Organizational Skills: Strong problem-solving and organizational abilities to manage multiple projects and priorities efficiently.
Hình thức
Quyền Lợi
- Service charge/Phí dịch vụ
- 2 days off / week/ Nghỉ 2 ngày/tuần
- Full Social Insurance/Bảo hiểm xã hội đầy đủ
- International work environment/Môi trường làm việc quốc tế
- Duty meal/Bữa ăn theo ca
- Accor Group employee benefits (discussed in interview)/Quyền lợi Nhân viên Tập đoàn Accor (trao đổi khi phỏng vấn)
Mức lương
Thỏa thuận
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
