Việc làm cho sinh viên Đại học KH Tự nhiên - ĐHQG TPHCM

Position Summary:The IT Manager is responsible for overseeing and managing the daily operations of the IT department. This role ensures the seamless operation of IT systems, networks, and technology infrastructure to support business operations and enhance customer experience. The IT Manager will work closely with the Head of IT to implement IT strategies, manage projects, and lead the IT team. The ideal candidate will have strong technical expertise, excellent leadership skills, and a solid understanding of IT systems within the gaming or hospitality industry

Key Responsibilities:

• Manage the daily operations of the IT department, ensuring efficient and reliable IT services.
• Supervise the IT team, providing guidance, training, and performance management.
• Oversee the maintenance, security, and upgrade of network systems, including virtual and physical server hardware and software.
• Ensure the smooth operation of desktop computer hardware, peripherals, operating systems, productivity software, and anti-virus.
• Manage all casino, resort, or office-related software systems, including upgrades and departmental-specific software.
• Oversee website maintenance and security.
• Ensure compliance with IT/Gaming-related regulatory policies and procedures.
• Coordinate employee computer orientation and training programs.
• Manage telephone systems.
• Develop and manage annual objectives, operating budgets, and capital budgets for the IT department.
• Maintain an inventory of computer equipment and develop an annual replacement plan.
• Stay current on technological advances in the IT field and make recommendations to improve operations.
• Prioritize and manage IT projects, coordinating IT purchases for all departments.
• Work with external IT vendors, consultants, and engineers.
• Maintain and develop IT standards, policies, and procedures that comply with all casino policies and regulations.
• Ensure overall performance of the IT department and IT team.
• Perform assigned duties in a timely manner with minimum supervision.
• Inventory all equipment and technical assets.
• Attend job-related meetings, in-service training, and other training sessions to maintain professional and technical knowledge.
• Adhere to all established rules, regulations, procedures, and policies of the Company and the IT department.
• Maintain compliance with all workplace policies, procedures, ordinances, laws, and other communicated expectations.

OVERVIEW OF POSITION

The Business Analyst in the IT Department supports the technical and functional aspects of IT systems, ensuring their performance aligns with business needs. The role bridges business and IT, facilitating effective communication and implementing technology solutions to enhance operations.

Duties may include but are not limited to:

• Collaborate with business units to collect and document technical and business process requirements.
• Analyze business operations to identify inefficiencies, trends, and improvement opportunities.
• Develop strategies to enhance processes and ensure operational efficiency.
• Manage or contribute to projects from initiation to completion, ensuring delivery meets timelines and budgets.
• Provide application support and troubleshoot issues to ensure system reliability.
• Coordinate with team members and vendors for seamless system operations.
• Document workflows and identify gaps in processes and systems.
• Conduct system testing to ensure products meet quality and user expectations.
• Maintain operational procedures and scenario documentation for system functions.
• Offer guidance to team members to foster confidence in system usage.

KEY FUNCTIONS

Collaborating with Stakeholders

• Gather and validate business process and technical requirements.
• Communicate effectively between IT and business units to align goals.

Supporting IT Systems and Applications

• Provide application support for all IT systems to ensure maximum uptime.
• Resolve support requests efficiently within SLA standards.

Documenting and Analyzing Processes

• Map business workflows and identify areas for improvement.
• Document operational scenarios and ensure procedural clarity.

Driving Projects and Testing Systems

• Manage projects to completion, ensuring adherence to quality standards.
• Perform thorough system tests to ensure deliverables meet user expectations.

Enhancing Operational Efficiency

• Develop strategies to address inefficiencies and optimize business processes.
• Monitor and analyze data to identify trends and improvements.

- Phân tích, thiết kế và phát triển phần mềm: Tham gia vào quá trình phân tích thiết kế hệ thống và phát triển các tính năng chính của phần mềm từ giai đoạn Basic Design, Detail Design, Development, Release.

- Tìm hiểu, nghiên cứu và áp dụng công nghệ mới vào dự án.

- Kiểm tra và kiểm soát mã nguồn: Đảm bảo mã nguồn được viết theo các tiêu chuẩn chất lượng và bảo mật.

- Tương tác với các bên liên quan: Làm việc trực tiếp với các bộ phận khác như PM, BA, QA và các ban nghiệp vụ để hiểu rõ yêu cầu và đảm bảo sản phẩm được phát triển theo đúng kế hoạch.

- Giải quyết vấn đề: Xử lý các vấn đề kỹ thuật phát sinh trong quá trình phát triển và tìm ra giải pháp nhanh chóng.

- Thực hiện các công việc khác theo sự phân công, chỉ đạo của lãnh đạo ban khi có nhu cầu.

- Soạn thảo, quản lý và cập nhật các tài liệu đặc tả kiến trúc phần mềm khi có sự thay đổi.

• Develop ASP.Net or ASP .NET Core based web application or Web API;
• Analyse, review, feedback for product requirements and designs.
• Code, implement, unit test, maintain and troubleshoot web application.
• Upgrade and develop internal applications and systems.
• Join in research and development of projects on the .NET platform.
• Analysis and resolve software issues, software bugs.

​(Specific details will be discussed at the interview)