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COMPANY BACKGROUND/CULTURE
Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. We have 207,000+ employees and operate in over 170 countries and regions, serving more than three billion people around the world. We are committed to bringing digital to every person, home and organization for a fully connected, intelligent world.
JOB DESCRIPTION
• Technical solution consultant for customer (IP/Datacom/FTTx).
• Responsible for designing, implementing and troubleshooting of Huawei Enterprise Networking products and solutions.
• Enable and supervise Huawei authorized partners on how to test, design, implement and maintain Huawei Enterprise Service products integrated into their solutions.
• Work closely and proactively with Presales Sales team to ensure early engagement to sales opportunities and bid creation such as Prove of Concept (POC) testing, technical clarification, etc.
About The Role
We are seeking an experienced and detail-oriented Inbound Tour Operator to join our growing operations team.
Requirements:
• Minimum 2 years of experience in inbound tour operations.
• Strong knowledge of Vietnam destinations and tourism services.
• Good understanding of Southeast Asia destinations including Cambodia, Laos, Thailand, and Bali is an advantage.
• Excellent written and spoken English.
• Experience working with international travelers and overseas travel agents.
• Strong organizational, communication, and problem-solving skills.
• Ability to work independently and manage multiple bookings simultaneously.
• Proficiency in Microsoft Office, Google Workspace, and online reservation systems.
• Responsible, detail-oriented, and customer-focused.
Key Responsibilities:
• Handle daily tour operations for Vietnam and Southeast Asia travel programs.
• Coordinate and confirm bookings with hotels, cruises, transportation providers, guides, airlines, and local suppliers.
• Prepare operation files, service vouchers, rooming lists, and travel documents.
• Monitor all services before and during client travel to ensure smooth operation.
• Communicate with suppliers and partners regarding reservations, amendments, and special requests.
• Support the Sales Team in itinerary planning and product updates.
• Resolve operational issues promptly and professionally.
• Maintain accurate booking records and supplier databases.
• Conduct quality control and service follow-up after tours.
• Assist in developing new products and improving operational procedures.
• Participate in destination inspections and supplier visits when required.
What We Offer:
✅ Competitive salary based on qualifications and experience
✅ Performance bonus and annual review
✅ Social Insurance and benefits according to Vietnamese Labor Law
✅ Friendly and professional working environment
✅ Opportunity to work with international clients and partners
✅ Training and career development opportunities
✅ Inspection trips and destination familiarization programs
✅ Long-term career growth within a dynamic and expanding travel company
Why Join AVT Travel?
🌏 Work with travelers from around the world
🌏 Join a professional team with over 20 years of tourism expertise
🌏 Gain exposure to Vietnam and Southeast Asia tourism markets
🌏 Be part of a company focused on quality, innovation, and customer satisfaction
🌏 Help create unforgettable "Holidays of a Lifetime" for our guests
Career Path
Tour Operator → Operation Manager → Tour Director