Mô Tả Công Việc
Often the first and last person a guest sees while staying at the hotel is the Bellman.
The care and attention that goes with this position is crucial to the success of a resort as they convey a critical message to the guests about the property’s commitment to service.
Handling of luggage, messages, escorts guests to rooms and other public areas, runs errands, handles mails, keeps the lobby area tidy includes providing directional guidance to guests;
Escorts guests to room and assist with baggage upon arrival. Shows guestroom facilities and how to operate them;
Ensure prompt delivery of articles, messages, faxes, and newspapers to the correct guestroom;
Provide updated information on any special events in Hoi An & Danang City, entertainment spot and functions/events ongoing in X2 Hoi An;
Assists handicapped visitors and guests from the bus or automobiles into and out of the Hotel;
Provide umbrella shelter to guests and visitors when necessary;
Monitor the traffic flow and parking spaces at the driveway;
Work closely with the Security guards to ensure that the driveway is properly maintained;
Accept baggage for safekeeping and storage in luggage room according to established procedures;
Daily updating guest lists of arrival, departure and in-house guest and others guest requests for smooth working with guest information;
Perform a physical inspection of the trolleys and make sure they are clean and spotless both inside and outside;
Make sure all working equipment are always ready;
Ensure safekeeping of guest luggage under the bellman’s attention and in the luggage room;
Reports to the Guest Experience Supervisor of any abnormal situation encountered on the floor;
Attends to telephone calls, feedback and requests made at the Bell Counter;
Performs any other duties assigned by the Management;
Yêu Cầu Công Việc
- Level of Education: Vocational (Hospitality, English);
- Fair verbal and written communications skills in English;
- Pro-active with a passion for luxury hospitality;
- A minimum of 01 year experience in a similar role
- Good health, know how to arrange goods.
- Quick, careful.
- Honest.
- Having a sense of responsibility, able to withstand work pressure
Hình thức
Quyền Lợi
* Attractive salary/ Mức lương thu hút
* Competitive benefit package/ Chế độ phúc lợi cạnh tranh
* Social Insurance, Medical Insurance & Unemployment Insurance/ BHXH, BHYT & BHTN
* 13th month salary/ Lương tháng 13
* 02 weekly days off/ 02 ngày nghỉ hàng tuần
* 03 sets of annually uniform/ 03 bộ đồng phục trên năm
* Duty Meal at Staff Dining Room/ Bữa ăn trong ca làm việc tại Nhà ăn nhân viên
Mức lương
Thỏa thuận
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.