Mô Tả Công Việc
People
• Ensure that hiring is done on time and on budget as per brand standards and applicable local laws.
• Provide warm welcome and ensure that new team member orientation / on boarding is done efficiently.
• Lead learning and development programs, performance management and succession planning.
• Create programs to foster a positive work environment for all employees.
• Support and administer the team member engagement surveys.
• Emphasize employee discipline and address grievances to foster productivity and enhance performance.
• Oversee maintenance of accurate and up-to-date personnel files and records for all employees.
• Ensure Colleagues are compensated, rewarded and / or recognized as per their contract entitlement and total rewards concept.
• Build great relations with outside contacts.
Financial
• Create HR Budget and deliver results as per required target.
• Monitor Staffing and Labour Standards to manage costs.
• Mitigate financial risks associated with employee relations issues.
• Identify and analyze local compensation and benefits practices to ensure financial competitiveness.
Guest Experience
• Develop creative ways to inspire and motivate team members to provide guests with a unique experience.
• Make time to interact with guests to hear feedback and build relationships to understand how team members can increase guest satisfaction.
• Work with department managers to develop initiatives to reach service standards and drive continuous improvement in the guest experience.
Responsible Business
• Develop awareness and reputation of the hotel and the brand in the local community.
• Promote team member involvement in local community.
• Ensure compliance with relevant employment laws and hotel or company policies and procedures.
• Research and investigate all workplace issues to discover facts, identify potential risks to the hotel or company, and facilitate resolution through employee relations programmes.
• Collect and maintain data from exit interviews, turnover statistics, absenteeism reports to identify trends, training needs, and supervisory issues.
• Manage labour relations in a union environment and represent the hotel in grievances, mediations, arbitrations and contract negotiation.
• Other ad-hoc duties as necessary – unexpected moments when we have to pull together to get a task done.
Yêu Cầu Công Việc
- Bachelor’s degree / higher education qualification / equivalent
- 4 years of related experience in HR
- Some supervisory experience also preferred
- Professional HR designation preferred
- Ability to maintain confidentiality to the extent possible in all HR related matters
- Ideally speak local language(s) is preferred
- Other languages preferred
Hình thức
Quyền Lợi
- Appealing remuneration including service charge as revenue (100% salary and service charge during probation period)
- At least 20 annual leave, 2 day off per week
- Relocation, home leave, repatriation allowance
- Accommodation, uniform, transportation and meals are provided
- International working environment
- Insurance as labor law
- Healthcare insurance
- 24/7 accident insurance
- Other benefits
Mức lương
Thỏa thuận
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.