IT Manager

• Familiarizes with the resort operating systems

• Safeguards the Hotel’s assets, and associated peripherals, personal computers, printers and related software’s as well as all interfaces in the hotel systems

• Maintain & improves existing data processing system.

• Prepares & update computer operation manual.

• Responds to enquiries from user departments pertaining to the computer system.

• Provides computer training to staff of user departments

• Maintains control on user departments’ requests on designing report formats and /or altering the standing data in the system (e.g. Change of menu prices in POS system)

• Conducts periodic files maintenance and watches out Front Office availability of file size

• Establishes and maintain accessibility control of entering the computer room to authorized personnel only; and upkeep it always in a tidy condition.

• Keeps abreast with contemporary computer development and/or EDP technology evolvement, suggests and reports to the Controller thereon.

• Advises the Controller on annual maintenance for both hardwares and softwares.

• Establishes stringent rules in prohibiting staff form loading unwanted softwares onto personal computer, and purges those unlicensed and unwanted softwares if found.

• Ensure that back-up of all file is being done regularly.