Quản lý Pha chế/Head Mixologist

• Bar Operations Management:
• Supervise and coordinate daily bar activities to ensure smooth and efficient service.
• Maintain inventory levels and oversee the procurement of bar supplies and ingredients.
• Implement and enforce standard operating procedures and service standards.

Staff Supervision & Training:

• Lead, train, and evaluate bartenders and bar support staff.
• Foster a positive team environment and ensure high staff performance and morale.
• Conduct regular training sessions on mixology, customer service, and hygiene standards.
• Service Quality Assurance:
• Ensure consistent delivery of high-quality beverages and customer service.
• Monitor guest satisfaction and handle any service-related issues promptly.
• Maintain a clean, organized, and welcoming bar environment.
• Budget & Revenue Management:
• Develop and manage the bar’s budget, including cost control and waste reduction.
• Analyze sales data to identify trends and optimize drink pricing and promotions.
• Collaborate with management to meet or exceed revenue targets.

Beverage Innovation:

• Research and develop creative new cocktail recipes and beverage concepts.
• Regularly update the drinks menu to reflect seasonal trends and customer preferences.
• Ensure all drinks are presented professionally and meet quality standards.

Drink Preparation & Service:

• Prepare and serve alcoholic and non-alcoholic beverages to guests as needed.
• Uphold consistency in drink taste, appearance, and serving time.
• Health & Safety Compliance:
• Ensure compliance with food safety, hygiene, and alcohol regulations.
• Maintain cleanliness and safety of all bar areas and equipment.
• Customer Interaction:
• Engage with guests to provide personalized service and recommendations.
• Gather and respond to customer feedback to improve offerings and service quality.