Việc làm cho sinh viên Đại học Bình Dương

- Receive, categorize, and resolve technical support requests from users through various channels (phone, email, ticketing system).
- Troubleshoot and resolve hardware, software, network, and system-related issues.
- Install, configure, and maintain software and hardware systems.
- Provide end-user support for applications and IT services to ensure smooth operation.
IT Asset Management:
- Monitor, track, and update records of all IT equipment and technology assets within the organization.
- Assist with procurement, installation, and maintenance of IT devices and peripherals.
User Training & Documentation:
- Conduct short training sessions for users on new systems, tools, or software.
- Develop and distribute user guides, manuals, and how-to documentation for self-learning.
Process Improvement:
- Propose and implement improvements to enhance technical support processes and increase operational efficiency.

BENEFITS

• 24/24 accident insurance during probation and employment.
• Health insurance - Social insurance according to state regulations.
• Periodic health check-ups...