Tổng hợp việc làm cho sinh viên Đại học Công nghiệp Quảng Ninh theo ngành nghề. Nơi sinh viên tìm việc phù hợp và định hướng nghề nghiệp.
1. Ensures that all Bell and Driver staff performs duties in accordance with hotel policy.
2. Conducts regular briefing meetings with all Bell and Driver to inform of special events and the arrival of VIP or large group.
3. Monitors performance of Bell and Driver to ensure the highest standard of service for guest satisfaction.
4. Ensures Bell and Driver are courteous and prompt with services to guests.
5. Assist with performance appraisals of Bell and Driver and prepares guidelines and time frames for improvement.
6. Identifies training needs, compiles and approves training materials and programs in coordination with the Front Office Manager.
7. Trains and motivates staff in coordination with the Training Department to achieve the highest standard of service and guest satisfaction.
8. Control petrol/diesel consumption efficiently and ensure all vehicles mandatory documents are with buses all the time.
9. Participates in the daily briefing with other managers in the Front Office department
10. Participate in all staff and training meetings when directed by the Front Office Manager.
OPERATIONAL
11. Prepares weekly staff rosters ensuring that sufficient staff is available to handle expected busy periods and minimizing overtime payment.
12. Instructs staff of all hotel events, facilities and services and ensures they can provide this information to guests.
13. Promotes the sale of all hotel services and facilities to guests.
14. Assists with the handling of guest complaints which ensure guest satisfaction.
15. Registers any guest or staff problems or complaints shift record for the attention of the Front Office Manager.
16. Supervise the proper maintenance and cleanliness of all operating equipment.
17. Ensures guest luggage, letters, faxes and messages are delivered and collected as required.
18. Liaises daily with Front Office Management to determine operational requirements for each shift.
19. Provides current information about hotel facilities, services and special events to Porters and Drivers and ensures they can make recommendations to guests about all hotel services.
20. Provides current information of tourist attractions, restaurants, entertainment facilities and current events in the local area to all Bell and Driver and ensures they can make recommendations to guests.
21. Maintains and provides Bell and Driver with current information on emergency procedures relating to fire, theft, accident, medical emergency and other threats to hotel and guest security.
22. Provides assistance to guests in all hotel emergency evacuation and medical procedures.
23. Ensures high standards of personal appearance and hygiene with clean and pressed uniform and name badge as described in the staff handbook for all Porters.
24. Ensure the luggage store is clean, tidy and well organized. All guest store luggage are well tagged and handover one half to guest
25. Ensure all transportation bookings are called one day before guest arrival to reconfirm service and offer assistance
26. Ensure transportation sheet are competed properly
27. Ensure pick up and drop off service are provided following resort standard
28. Supervises a high standard of hygiene and sanitation throughout all service areas.
29. Reports any potential health or safety hazards promptly to the Front Office Manager.
30. Performs any other duties when directed by the Front Office Manager.
1. Ensures that all Reception staff performs duties in accordance with hotel policy.
2. Ensures the efficient operation of all Front Office departments at night.
3. Participates in all staff and training meetings as directed by the Front Office Manager.
OPERATIONAL
6. Conducts briefing with staff regarding VIP’s or group tour arrivals and special events and functions which will occur during the shifts.
7. Provides current information about hotel facilities, services and special events to Front Office staff as required.
8. Provides current information about tourist attraction, restaurants; entertainment facilities and current events in the local area to the Front Office staff as required.
9. Ensures hotel facilities and services are promoted to guests and visitors.
10. Handles guest requests and immediately assists with problems and complaints to create guest satisfaction.
11. Registers any guest or staff problems or complaints shift record for the attention of the Front Office Manager
12. Ensures all credit adjustments and rebates are correctly accounted and recorded on a nightly basis.
13. Ensures all master folios are checked before the end of the shift.
14. Prepares necessary room vouchers and other information for following day’s business.
15. Ensures night audit streams are administered efficiently and correctly according to hotel procedure and policy.
16. Ensures master keys are checked and secured.
17. Checks safety deposit box keys and reports missing keys to Front Office Manager.
18. Maintain an awareness of hotel emergency procedures relating to fire, theft, accident, medical emergency and other threats to hotel and guest security.
19. Provides assistance to guest in all hotel emergency evacuation and medical procedures.
20. Ensures high standards of personal appearance and hygiene, correct uniform and badge as outlined in the staff handbook for all Front Office staff under supervision.
21. Reports any potential health or safety hazards promptly to the Front Office Manager
22. Attend morning meeting and manage department operation when FOM is absent.
23. Plan training and implemented.
24. Ensure VIP is welcomed and bid farewelled. Their room is checked by FO before their arrival
25. To constantly be in contact with in house guests during their stay by visiting them in restaurants, and throughout the out.
26. To always be visible and accommodating for all of our guest and staff needs
27. To observe the conduct and appearance of associates during the overnight shift.
28. Department cost control.
29. When necessary, to investigate all guest and associate accidents and report the circumstances to Management.
30. To inspect the hotel’s main entrance, corridor, and public areas on a daily basis and report finding in Resort Host Log Book.
31. To have a complete list of emergency telephone numbers and list of hotel’s emergency team at the Resort Host desk.
32. To be aware and respond to all hotel emergency situations, ensuring the safety of guests, associates and yourself by following the hotel’s policy and procedures for handling emergencies and remaining calm and being in control of the situation.
33. To maintain good working relationship with all departments.
34. To complete any additional tasks assigned by the Front Office Manager.
35. Performs other duties as maybe requested by the Front Office Manager.
36. Other tasks shall be discussed via interview.
2. To deliver newspapers and messages to guest villas, and to deliver and collect luggage in a timely and efficient manner.
3. To load and unload cars on arrival and departure of guests and assist guests entering and leaving the vehicles.
4. To ensure that guests expectations are met or exceeded by providing an efficient, friendly and attentive service
5. To check the lobby helping to keep it clean and tidy and report any defects.
6. To check the hotel buggies making sure they are clean and in good working order.
7. Ensure guest luggage are delivered to guest room within 5 minutes after guest checked in room
8. Ensure all stored luggage tagged fully and other half given to guest
9. Driving buggies safely as hotel standard
10. To supervise the traffic at the Porte Cochere.
11. Answer and assist with inquiries, in person and on the phone, providing information on the Resort and local area to guests. Market and up-sell villas, facilities, and amenities whenever possible.
12. Handles customer complaints if possible, or reports them to supervisors.
13. Keeps the luggage carts and holding areas clean and in tip top condition.
14. Follows the preventive maintenance program / schedule of buggies and other equipment.
15. Assist guests with transportation needs via radio communication with our transportation team.
16. Coordinate with bell captain to ensure all transportation booking are arranged well and provide
Finance: Responsible for overall P&L performance, policies on pricing, marketing strategies, average rate and discounts.
Sales &Marketing: Responsible for sales mix, special rate, crews & long stay
guests, group rates, contracts, local & overseas representation, handling directly with Director of Sales.
Human Resources: Controls the hiring & dismissal of department heads and supervisor’s payroll charges, change of status, promotions and changes in policy.
Public: Oversees the activities of the PR department in relation to hotel’s promotions & activities.
Purchasing: Signs all PR’s & PO’s
Food & Beverage: To change regarding quality prices and staffing which may affect quality & profitability.
Housekeeping: Monitor’s quality of cleanliness of rooms & public areas. To advise of cleaning programmed which may result in rooms being blocked off and re-furbishing schedules.
R&M: To be advised of any unusual cost functions over budget, to approve maintenance contract, extra projects and FF&E.
Security: To be advised of any irregularities which may require special attention.
To follow up closely implementation of fire & safety procedures and policies.
Telephone: To be contacted in case of emergency.
chuẩn bị đồ ăn phục vụ khách
chuẩn bị món ăn cho khách
Chuyên nghiệp trong tất cả các hoạt động liên quan đến việc thu mua nguyên vật liệu với chi phí tối thiểu .
Phân tích cung, cầu , giá cả và đánh giá các sự kiện địa phương vì chúng có thể ảnh hưởng đến nguyên vật liệu .
Xem xét trước tiên đến lợi ích của công ty trong tất cả các giao dịch để thực hiện và tin tưởng vào chính sách thành lập của công ty.
Làm việc một cách trung thực và chính xác trong khi mua , phản đối mọi hình thức biểu lộ của việc hối lộ thương mại .
Nuôi dưỡng mối quan hệ tốt với các nhà cung cấp .
Lên kế hoạch và tổ chức đào tạo bộ phận định kỳ cho cấp dưới về nội dung, chất lượng được đưa ra , chính xác và rõ ràng để làm rõ những điểm khác nhau
Xem xét và cho phép các chứng từ cần thiết ( ví dụ như chứng từ thanh toán, sổ nhật ký vv)
Chuẩn bị và phân tích kế hoạch tài chính ngắn - hạn và dài - hạn.
Chuẩn bị ngân sách hàng năm và so sánh kết quả thực tế với mỗi bộ phận. Thêm vào đó, cũng kiểm tra kỹ những chênh lệch.
Địa điểm làm việc: Lô 3-4-5, T1-2, TN TTTM Quảng Ninh, 158, Lê Thánh Tông, P. Bạch Đằng, TP Hạ Long, Tỉnh Quảng Ninh
Thời gian làm việc: Từ thứ 2 – thứ 6 & sáng thứ 7.
- Công tác tại phòng kế toán Công ty TNHH dịch vụ kế toán Quảng Ninh theo chỉ đạo của ban lãnh đạo.
- Rà soát, kiểm tra đối chiếu chứng từ kế toán, hóa đơn mua hàng, bán hàng phù hợp với quy định thông tư thuế hiện hành;
- Cân đối hàng hóa, cân đối VAT phải nộp trong kỳ;
- Hạch toán các nghiệp vụ phát sinh, khấu hao TSCĐ, phân bổ CCDC;
- Lập các tờ khai thuế hàng tháng, quý;
- Lập Báo cáo tài chính năm;
- Nộp các loại thuế. Theo dõi và quản lý công nợ Thuế;
- Chuẩn bị, cung cấp hồ sơ cho cơ quan thuế, Kiểm toán;
- Làm việc, giải trình với cơ quan thuế, đơn vị kiểm toán để giải quyết các vấn đề liên quan;
- In ấn, lưu trữ chứng từ sổ sách kế toán;
- Thực hiện các nhiệm vụ khác theo yêu cầu của Ban Lãnh đạo công ty.
Địa điểm làm việc: Lô 3-4-5, T1-2, TN TTTM Quảng Ninh, 158, Lê Thánh Tông, P. Bạch Đằng, TP Hạ Long, Tỉnh Quảng Ninh
Thời gian làm việc: Từ thứ 2 – thứ 6 & sáng thứ 7.
1. Directs and controls all subordinate in Laundry section to ensure that all day to day operational matters are handled on time.
2. Prepares duty roster.
3. Provides sufficient supply of clean linen for hotel use at all times.
4. Ensures that guests’ laundry are picked up and delivered at requested time.
5. Ensures that all laundry done by LSC are clean and washed in a manner which preserves color and fabric.
6. Randomly checks all laundry delivered by LSC.
7. Communicates to GSC if stains or damage of any guest laundry item are found.
8. Ensures that laundry area is kept clean on daily basis.
9. Ensures that laundry carts are well maintained and kept clean.
10. Ensures that all pieces of equipment are kept in good working condition.
11. Reports repairs and defects or equipment problems immediately to superior.
12. Ensures that clean employees’ uniforms are in constant supply from LSC.
13. Follows all clean linen/uniforms/costumes procedures including folding and storing in linen closets and designated areas.
14. Trains newly employed staff or trainees/interns and provides expert answers to questions.
15. Coaches, counsels, disciplines and develops subordinate employees
OPERATIONAL
1. Ensure through effective supervision that all services offered at the Spa are carried out with utmost professionalism, efficiency and courtesy.
2. Oversee, supervise and monitor all facets of daily operations
3. Participate and assist in the development of Job Description manuals for each division
4. Interview, hire, train, supervise and evaluate all supervisors and associate of respective division.
5. Ensure all guests and visitors to the Spa leave with a pleasant experience.
6. Maintain and enhance guest satisfaction through effective relations and inter-personal skills.
7. Conduct daily inspection tours of the facility.
8. Ensure facility is clean and well maintained at all times.
9. Assist subordinates during peak periods and during shortage of manpower.
10. Maintain and promote the atmosphere of tranquility and peace in Spa areas at all times.
11. Ensure all Spa products are available at the Spa.
FINANCIAL
1. Participate and assist in the preparation of Annual Department Budget.
2. Ensure that expenses are in line, or below, with Department’s Operational Budget and that costs are strictly controlled.
3. Introduce improvements and adjustments to ensure the facility is cost-effective.
MARKETING & PUBLIC RELATIONS
1. Attend promotional events as appropriate.
2. Entertain regular and potential clients.
3. Maximize sales of in-house facility, merchandise, and products through effective promotion.
4. Create and present a marketable facility, merchandise display, and program at all times.
5. Liaise with hotel and Corporate Sales & Marketing departments.
1. Ensure all subordinates are punctual for duty in correct uniform with name tags on at all times.
2. Ensure all subordinates project a professional image and pleasant disposition to enhance guests experience at all times.
3. Build an efficient and productive team of associates by taking an active interest in their welfare, safety, training and development, and through effective counseling.
4. Ensure that all associates have a complete understanding of the Spa and hotel’s policies and procedures, rules and regulation.
5. Conduct orientation program and training courses for new associates and regular “refresher” courses for existing associates.
6. Conduct periodical evaluation of associates’ performance and take appropriate corrective measures for improvements.
7. Interview new associates in liaison with hotel’s Personnel Department.
8. Propose associates’ annual vacation and schedule Public Holidays off-in-lieu during off-peak periods.
9. Ensure that the facility is adequately man during peak periods.
10. Take appropriate disciplinary action against repeat offenders of company’s rules and regulations, and policies and procedures.
TRAINING
1. Ensure new associates attend hotel’s orientation program before commencing work in Spa.
2. Ensure that associates are hired according to the requirements and specifications for the appropriate position.
3. Regularly update and improve training to reflect on current industry standards, trends and customers expectations.
ADMINISTRATION
1. Ensure that respective division’s monthly and other reports and correspondences are completed punctually and accurately.
2. Plan and effectively schedule associate roster to maximize manpower resources.
3. Ensure Spa and related general supply items are in sufficient stock, and that their consumption is in line with the business demands.
4. Manage stock and make order request when required in timely manner.
5. Ensure all related Spa operation license and related law are followed strictly and ac
OPERATIONAL
1. Ensure through effective supervision that all services offered at the Spa are carried out with utmost professionalism, efficiency and courtesy.
2. Oversee, supervise and monitor all facets of daily operations
3. Participate and assist in the development of Job Description manuals for each division
4. Interview, hire, train, supervise and evaluate all supervisors and associate of respective division.
5. Ensure all guests and visitors to the Spa leave with a pleasant experience.
6. Maintain and enhance guest satisfaction through effective relations and inter-personal skills.
7. Conduct daily inspection tours of the facility.
8. Ensure facility is clean and well maintained at all times.
9. Assist subordinates during peak periods and during shortage of manpower.
10. Maintain and promote the atmosphere of tranquility and peace in Spa areas at all times.
11. Ensure all Spa products are available at the Spa.
FINANCIAL
1. Participate and assist in the preparation of Annual Department Budget.
2. Ensure that expenses are in line, or below, with Department’s Operational Budget and that costs are strictly controlled.
3. Introduce improvements and adjustments to ensure the facility is cost-effective.
MARKETING & PUBLIC RELATIONS
1. Attend promotional events as appropriate.
2. Entertain regular and potential clients.
3. Maximize sales of in-house facility, merchandise, and products through effective promotion.
4. Create and present a marketable facility, merchandise display, and program at all times.
5. Liaise with hotel and Corporate Sales & Marketing departments.
ASSOCIATE RELATIONS
1. Ensure all subordinates are punctual for duty in correct uniform with name tags on at all times.
2. Ensure all subordinates project a professional image and pleasant disposition to enhance guests experience at all times.
3. Build an efficient and productive team of associates by taking an active interest in their welfare, safety, training and development, and through effective counseling.
4. Ensure that all associates have a complete understanding of the Spa and hotel’s policies and procedures, rules and regulation.
5. Conduct orientation program and training courses for new associates and regular “refresher” courses for existing associates.
6. Conduct periodical evaluation of associates’ performance and take appropriate corrective measures for improvements.
7. Interview new associates in liaison with hotel’s Personnel Department.
8. Propose associates’ annual vacation and schedule Public Holidays off-in-lieu during off-peak periods.
9. Ensure that the facility is adequately man during peak periods.
10. Take appropriate disciplinary action against repeat offenders of company’s rules and regulations, and policies and procedures.
TRAINING
1. Ensure new associates attend hotel’s orientation program before commencing work in Spa.
2. Ensure that associates are hired according to the requirements and specifications for the appropriate position.
3. Regularly update and improve training to reflect on current industry standards, trends and customers expectations.
ADMINISTRATION
1. Ensure that respective division’s monthly and other reports and correspondences are completed punctually and accurately.
2. Plan and effectively schedule associate roster to maximize manpower resources.
3. Ensure Spa and related general supply items are in sufficient stock, and that their consumption is in line with the business demands.
4. Manage stock and make order request when required in timely manner.
5. Ensure all related Spa operation license and related law are followed strictly and ac