Tổng hợp việc làm cho sinh viên Đại học Quang Trung theo ngành nghề. Nơi sinh viên tìm việc phù hợp và định hướng nghề nghiệp.
employee satisfaction and achievement of departmental revenue and profit goals.
• Adhere to local regulations concerning FSMS / HACCP, health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
• Assist in supervising the function of all Food and Beverage employees, facilities, sales and costs, to ensure maximum departmental profit is achieved
• Controls and analyses, on an on-going basis.
• Coordinates and supervise the preparation, presentation and service of food products to ensure the highest quality at all times
• Establishes and maintains effective employee relations
• Assist in coordinating pricing and preparation of menus, beverage and wine lists.
• Coordinates to determine the minimum and maximum Food and Beverage par stocks and Food and Beverage items in accordance with quality and quantity standards
• Daily and weekly Food and Beverage meetings.
• Attends all other meetings as required by the administrative calendar
• Keeps and up-to-date standard recipe file for all Food and Beverage items
Maintain chinaware, glassware & silverware inventory, labor & supplies costs within budgeted guidelines.
Maintain clean and sanitized food preparation areas, to include all production equipment.
Responsible for the proper cleaning & storage of all dishes & serving equipment.
Responsible for the supervision of all trash removal to be dispose in garbage rooms.
Responsible for maintaining the cleanliness of floor, wall, ceiling and exhaust hood for all food preparation areas.
Responsible for the weekly cleaning & dish room applies order.
Maintain chinaware and silverware level accordance with guidelines set by director of food & beverage. Participate in quarterly or as required chinaware inventory.
Enforce standard point Sanitation Checklist by having all kitchens inspected on a monthly basis.
Ensure the efficient scheduling of supervisors and employees.
Responsible for the accurate supervision of the employee time control and payroll systems by working with accounting and human resources department.
Implement a departmental daily training program.
Responsible for the execution of employee reviews, ensuring appraisals in a professional and timely manner.
Responsible for asset management of all outlet property and facilities.
Ensure all employees follow all job safety regulations and all hazards are reported to concerned departments.
- Xây dựng quy chế, quy trình, nội quy liên quan đến an ninh, an toàn trong khu nghỉ dưỡng. Đảm bảo công tác bảo vệ nghiêm ngặt, hiệu quả, đúng chính sách, pháp luật của nhà nước.
- Xây dựng phương án, phối hợp với cơ quan chức năng tổ chức thực hiện PCCC.
- Kiểm tra và chịu trách nhiệm về hệ thống camera.
- Quản lý, tuyển chọn và đào tạo nhân sự thuộc bộ phận bảo vệ.
- Phối hợp với các bộ phận khác để đảm bảo hiệu quả công việc.
- Thực hiện các nhiệm vụ khác khi cần thiết theo yêu cầu của Ban Giám Đốc.
You assist the Restaurant Manager in all their tasks. In addition, you are responsible for the organisation and the quality of services offered to the customers at the different eating areas. You optimise and develop the sales of eating areas. You coordinate and supervise the different teams in the department and monitor stock management. You participate in the elaboration of the hotel's sales and marketing plan. You put together the department's budget. You integrate, train and lead the restaurant team. You initiate new projects and oversee their implementation and results.
• Prepare bank reconciliation
• Provide timely & accurate financial information to management
• Prepare quarterly GST reports
• Prepare governmental survey reports
• Prepare General Ledger journal postings for month-end closing, including prepayments, provisions, allocations, memo accounts etc
• Maintain & upkeep Fixed Assets Register
• Monitor new Fixed Assets purchases in compliance with hotel requirements & approved budget
• Stand-in for General Cashier when he/she goes on leave
• Ensure smooth and efficient service at any time
• Ensure an extremely detailed service
• Ensure proper atmosphere of each outlet according to the time of the day (music, lighting, aromas, temperature…)
• Ensure good communication between kitchen, bar and service team
• Check all buffet set up
• Check restaurant and table set up
• Know and ensure full follow up on the Sofitel brand standards
• Ensure and control the cleanliness of bar counter (if any), back office and service stations
• Ensure proper organization of each service stations
• Ensure efficient sequence of service
• Follow up that all given training are fully followed by the staff
• Handle and follow up on any guests complains
• Report any guest complains to Asst DFB
• Check overall conditions of the restaurant
- Thực hiện các công việc đầu ca
- Thực hiện quy trình phục vụ thực khách
- Phục vụ Room service
- Kiểm soát, bảo quản các công cụ - dụng cụ
- Thực hiện các công việc cuối ca
- Thực hiện các công việc khác theo sự phân công của trưởng bộ phận
To guide guests in check-in: take guests to their room, carry their luggage, instruct them to use equipment in the room.
• Giới thiệu các dịch vụ của khách sạn cho khách.
To introduce service of the hotel to guests.
• Chuyển hành lý khi khách đổi phòng hoặc check-out.
To transport luggage when guests change to another room or check out.
• Thay thế nhân viên mở cửa khi cần thiết.
To represent a concierge when needed.
• Chăm sóc các bảng thông tin hướng dẫn ở Sảnh.
To look after the information table at Lobby.
Các công việc khác theo yêu cầu của Tổng Quản lý và Trưởng bộ phận.
Other tasks requested by General Manager and Head of Department.
- Prepares and present baked pastries, yeast raised pastries.
- Prepares and presents gateaux, tortes and cakes
- Prepare a range of molded flowers and figures
- Maintains hygienic standards and practices
- Lập công thức về thành phần thực phẩm, định lượng và giá gốc cho tất cả các món ăn.
- Giám sát mọi hoạt động trong ca của nhân viên bếp.
- Đề xuất và thực hiện các sản phẩm mới và chương trình kinh doanh mới.
- Giám sát hoạt động nhập, xuất hàng hóa và tình hình sử dụng hàng hóa trong ngày
- Giám sát tình hình vệ sinh trong khu vực, an toàn lao động, nhân sự ca kíp....
- Tham vấn và tham gia cùng phòng nhân sự tuyển chọn nhân viên bếp.
- Giảm chi phí giá thành, thúc đẩy nhân viên làm việc với năng suất cao.
- Cùng lãnh đạo định hướng nhu cầu thị trường, đưa ra các sản phẩm phù hợp.
revenue management manual.
To monitor day to day “daily pick up reports” and be able to suggest, advise and implement to ensure highest possible room nights, rate and occupancy in all segments in current month
and the forthcoming 3 months as well as to monitoring cancellation and no show to ensure the lowest figure in these areas and to ensure that the property processed the penalty as per
its policy.
Oversight with sales/marketing and the property teams to conduct/review/critique the “weekly revenue management strategy meeting” in all areas covered based on the revenue
management manual and be able to suggest restriction/ yield where necessary in order to ensure revenue for the property is being maximized and ensure that decisions are
implemented.
Ensure the proper, efficient and profitable functioning of room revenue.
Review and critique property “month end report” and be able to advise and suggest effective activity and adjustments going forward.
Plans, actions and inputs in the annual sales and marketing plan in conjunction with the property’s annual budget.
Support and advise property with annual room revenue budget.
Support property in effective room revenue forecast to ensure realistic, and reachable forecasts.
To monitor the competitor’s availability & pricing on daily basis using our rate shopping tool
Oversee property website/3rd party site to ensure rate and availability as well as hotel information is updated.
Support property in effective group sales control chart in relation to the rate offer, number of rooms available and validity of the holding of a tentative group block by using an option date.
Oversee the property reservation process including reservation release and allotments.
Support/advise property team as well as sales and marketing with decision made on what selling/revenue strategy should be changed or adjusted.
Develop and maintains standards and procedural manuals both SOP and best current practice related to revenue management which will be approved by the general manager.
Control/analyze/support property in the room inventory process by using necessary tools in controlling inventory as per revenue management manual.
Ensure that property is up to date with current information and data of the hotel product including room type, room rate, package and restrictions.
Maintain effective communication amongst the properties.
To ensure that training is carried out and results monitored.
Provide coaching and counseling, support and guidance to employees and management as required.
Guide and direct Online Sales team in ensuring each product gets maximum possible visibility on all Online Channels.
Ensure Channel management software is used on a regular basis by all property teams
Ensure Best Rate Guarantee Scheme is understood and followed, assist reservations where needed
development and Executive Management in day to day activities, follow up and coordinate the teams on projects and events, research of information if required.
Designers must present themselves as part of Sales, PR / Marketing & Business Development. The main tasks include: supporting the business development director and the day-to-day
management board, monitoring and coordinating with other employees in projects, events, and information research if necessary. .
- Develop Graphic Design solutions to meet restaurant needs for print and web projects.
- Develop design solutions to meet restaurant requirements for print and web development projects.
- Creation of new Brand Identities / styles as necessary for various new concepts.
- Ensure all files are correctly built and checked for final printing.
- Ensure quality on jobs assigned and oversee final production.
- Provide creative and technical support and consultation to co-workers regarding market and design standards and effective use of graphic's.
- Advise team on strategies to reach a particular audience
The key purpose of the eCommerce Manager is to drive internet business, especially online distribution in order to achieve goals; maintain good relationship with major internet distributor;
negotiate terms and condition, balance the business from internet related segments. Work closely with MarCom manager to develop property internet marketing strategy, to accommodate
the needs for setting up internet offers, and to analyze the ROI of all internet marketing investment.
RESPONSIBILITIES:
- Member of Revenue management team, Interface with Marketing Communications managers, and sales leaders to position property properly online.
- Assure that hotel websites on Wyndham brand.coms and affiliated sites are fully optimized to maximize traffic from search engines.
- Perform quarterly hotel audits to assure that content, photography, and links on Wyndham brand.com and global sites hotel websites are up to date.
- Develop list of internet distributor, adopt proper channel management tool to manager extranet, to ensure internet sites have proper rates and inventory, and kept in parity.
- Develop internet marketing strategy, work with marketing to execute the plan. Initiate special internet offers, and monitor execution.
- Assist Director of Revenue Management or Revenue Manager to maintain good relationship with major internet distributor, wisely engage into internet distributors’ marketing activities,
such as flash sale, promotions, etc.
- Monitor internet distribution productivity, analyze the return of running special offers and return on internet marketing.
- Coordinate field email marketing requests, coordinate email marketing and hotel special offer submissions for regional-level campaigns.
- Support regional, cluster and property marketing initiatives with e-marketing components that are in alignment with eCommerce strategies.
- Maintain frequent, active engagement with corporate eCommerce to ensure alignment, pull-through, and 2-way communication about the status, performance, opportunities, and issues
related to online programs and initiatives.
- Provide tracking, analysis, and reporting on the effectiveness of all e-programs, e-marketing promotions, PPC, SEO, listings, links, banners, etc.
- Assist and coordinate electronic commerce marketing initiatives with marketing and sales.
- Monitor competitive online activity and provide reports.
- Complete other tasks which assigned by the leader.
the revenue target.
- Đảm bảo các hoạt động vận hành một cách trơn tru và hiệu quả trong bộ phận thông qua dịch vụ đặt phòng nhanh chóng, hiệu quả và phù hợp để đạt được doanh thu phòng tối đa
nhằm đáp ứng hoặc vượt qua được mục tiêu doanh thu.
- Supervising General Job Performance of reservation staff, implementing of policies and procedures under guidance of Front Office Manager, training employees, responsible and perform
any other duties might requested by Front Office Manager or Room Division Manager.
- Giám sát Hiệu suất công việc chung của nhân viên đặt phòng, thực hiện các chính sách và thủ tục theo hướng dẫn của Giám đốc Văn phòng, đào tạo nhân sự, chịu trách nhiệm và thực
hiện bất kỳ nhiệm vụ nào khác có thể được yêu cầu bởi Quản lý Tiền sảnh hoặc Quản lý Bộ phận Phòng.
1. Receipts & Collections
• Ensure verified receipts are accurately recorded into the accounting system and reconcile with the source documents, eg bank-in slips or credit card settlement slips etc.
• Ensure journals are raised to account for daily credit cards receipts and credit card commissions.
• Check with bank on customers’ inward remittance.
2. Payments
• Ensure verified purchase invoices are accurately recorded into the accounting system.
• Ensure payments for both local and overseas supplied are process within the credit timeline.
• Prepare billing for reimbursement of expenses.
3. Reporting
• Prepare monthly management reports
• Maintain and update fixed assets registers.
• Run monthly depreciation on every month.
• Prepare schedules for assets disposal and additions.
4. Month-End Closing
• Involve full set of accounts, including its month-end financial closing and variance analysis.
• To be completed each month as scheduled
5. Others on requirements