Việc làm cho sinh viên Đại học Tây Đô

• Chế biến thức ăn đảm bảo vệ sinh an toàn thực phẩm, quy trình làm việc trong khu vực bếp;
• Cắt, rửa, chế biến các sản phẩm dưới sự chỉ dẫn một cách năng suất nhất;
• Đảm bảo việc chuẩn bị sẵn sàng và đầy đủ theo yêu cầu, liên tục;
• Đảm bảo vệ sinh khu vực bếp luôn sạch sẽ;
• Tham gia đầy đủ các lớp đào tạo và tuân thủ các quy trình, quy định đã được hướng dẫn.

• Chế biến thức ăn đảm bảo vệ sinh an toàn thực phẩm, quy trình làm việc trong khu vực bếp;
• Cắt, rửa, chế biến các sản phẩm dưới sự chỉ dẫn một cách năng suất nhất;
• Đảm bảo việc chuẩn bị sẵn sàng và đầy đủ theo yêu cầu, liên tục;
• Đảm bảo vệ sinh khu vực bếp luôn sạch sẽ;
• Tham gia đầy đủ các lớp đào tạo và tuân thủ các quy trình, quy định đã được hướng dẫn.

Trao đổi khi phỏng vấn

Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

As Korean Guest Experience Coordinator, we rely on you to:

Actively promote and upsell Food & Beverage, Recreation, and Spa services to guests at the lobby promo desk and around the resort.

Lead and facilitate Alma Discovery Camp activities specifically tailored for Korean guests.

Act as a liaison between Recreation, Spa, F&B, Front Office, and other departments to ensure seamless operations and clear communication for Korean-speaking guests.

Provide cultural and language support to enhance guest satisfaction, minimize communication barriers, and encourage repeat visits.

Drive incremental revenue through personalized recommendations and active participation in promotional campaigns.

Collect and gather reviews from Korean guests to support our feedback initiatives.

Support the Marketing and Guest Relations team in promoting resort events and experiences to the Korean market.

Provide translation and interpretation assistance for Korean guests as needed.

Maintain excellent grooming standards and deliver outstanding guest service at all times.

Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellman, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Our Spa Service Experts play an important role in support of several vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique - with Spa services on the side. Our Spa Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Doing all these things well (and other reasonable job duties are requested) is critical for Spa Service Experts - to get it right for our guests and our business each time. 

• Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices.
• Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension.
• Receive, record, and relay messages accurately.
• Log all guest requests or issues into computer, contact appropriate individuaL or department (e.g.,Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction.
• Provide information to guests about room features, property amenities, and local areas of interest.
• May process room service orders, answer questions on menu selection and record transactions in point-of-sale system.
• Assist guests with accessing internet and guestroom entertainment.

Keep the designated Public Area clean at all times and in proper way during shift and assist guest with any questions which might arise.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strives to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

- Take responsibility to welcome and guide information to guest 

- Building the team and processing action of department

- Leading & Training for staff about skill base on company's document to ensure that all regulation must be followed up strictly

- Manage & arrange staff base on operation

- Đón tiếp và hướng dẫn thông tin cho khách đến nhận phòng và trả phòng

- Chăm sóc khách hàng và tiếp nhận, xử lý các khiếu nại của khách hàng theo đúng quy trình và chức năng, quyền hạn

- Thực hiện các công tác thu ngân: Kiểm tra và lưu trữ các hóa đơn phát sinh trong ngày; thực hiện các công tác thanh toán, đối chiếu nợ có, đóng mở phòng ảo PM, điều chỉnh doanh thu khi cần thiết; thực hiện báo cáo doanh thu cuối ca, thả tiền và báo cáo...

Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested by Supervisors.

• Chịu trách nhiệm quản lý & điều hành Spa, Giải trí, Cứu hộ, Kid Club, phòng Gym, các hoạt động Water sport...
• Lập kế hoạch và tổ chức các hoạt động theo đặt phòng của khách hàng
• Tiến hành đào tạo chuyên môn và thiết lập các Tiêu chuẩn Hoạt động và Sản phẩm dịch vụ của Bộ phận Wellness
• Khuyến khích, động viên & dẫn dắt đội ngũ chuyên gia trị liệu & tư vấn bán hàng để đạt được mục tiêu bán hàng đầu ra
• Xử lý các vấn đề vận hành hàng ngày, để đảm bảo trải nghiệm khách hàng tốt và tiêu chuẩn dịch vụ.
• Tăng cường mối quan hệ với khách hàng và xử lý các yêu cầu của khách hàng
• Phối hợp chuẩn bị ngân sách hàng năm của bộ phận, bao gồm cả doanh thu và chi phí dự kiến
• Kiểm soát và giám sát chi phí bộ phận liên tục để đảm bảo hiệu suất so với ngân sách
• Liên tục tìm cách cải thiện hiệu suất thông qua nỗ lực cá nhân và với sự hỗ trợ của những cá nhân/ bộ phận khác.

+ Phối hợp với các bên có liên quan để đảm bảo các trang thiết bị vận hành an toàn hiệu quả

+ Xử lý các công việc liên quan đến âm thanh ánh sáng tại ca trực

+ Báo cáo cho cấp trên trực tiếp các công việc hàng ngày

JOB SUMMARY

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Công ty Cổ phần Đầu tư Thương mại Phát triển Nhất Tín (Nhất Tín Logistics) là doanh nghiệp được vận hành bởi đội ngũ nhân sự có trên 20 năm kinh nghiệm hàng đầu trong lĩnh vực Chuyển phát nhanh tại Việt Nam. Nhất Tín Logistics cung cấp dịch vụ Chuyển phát Hỏa tốc hẹn giờ, Chuyển phát Nhanh, Chuyển phát Tiết kiệm, Chuyển phát Quốc tế, Fulfillment.

1. Tìm kiếm, giới thiệu và tư vấn dịch vụ chuyển phát của công ty đến khách hàng doanh nghiệp mới (có nhu cầu sử dụng dịch vụ chuyển phát trong nước & quốc tế) nhằm đáp ứng chỉ tiêu KPIs về phát triển nhóm khách hàng mới; chăm sóc khách hàng hiện hữu.
2. Chăm sóc khách hàng sau bán dịch vụ, khu vực phụ trách.
3. Phối hợp với Trưởng Phòng Kinh doanh trong việc xây dựng kế hoạch thực hiện doanh thu của cá nhân, đội nhóm.
4. Khảo sát thị trường, Tìm kiếm khách hàng, Thực hiện các báo giá, hợp đồng với khách hàng và trình Trưởng phòng Kinh doanh phê duyệt các kết quả đàm phán.

+ Kiểm tra và đề xuất thay thế hoặc bổ sung các trang thiết bị, công cụ làm việc hư hỏng không phù hợp;

+ Quản lý, sắp xếp nhân sự theo tình hình hoạt động của Cơ sở/Bộ phận. Chủ động điều động nhân sự một cách hiệu quả trong bộ phận mình.