Việc làm cho sinh viên Đại học Tây Đô

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• Oversees and assists in the preparation and updates of the Regency Club Departmental Operations Manual.
• Conducts regular communications meetings and ensures that departmental briefings and meetings are effective and conducted as necessary.
• Ensures that all Regency Club associates deliver the brand promise and provide exceptional guest service at all times.
• Greets and checks-in VIP and Long Stay guests.
• Ensures that all Regency Club associates are aware of current promotions, policies and other important information.
• Implements consistent guest recognition programmes and maintains a relevant guest history database.
• Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
• Personally and frequently verifies that guests are receiving the best possible service during check-in and check-out.
• Spends time in Regency Club during peak periods to ensure that both areas are managed well by the respective team and delivers the brand promise.
• Maximises associate productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.
• Ensures that the Regency Club operates with the lowest possible cost structure while also delivering on the brand promise to the guest, proactively managing costs based on key performance indicators.
• Assists in monthly reforecast, as appropriate.
• Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information.
• Works closely with the Housekeeping and Engineering Departments to block rooms as necessary for maintenance.
• Assists in making sure that Hyatt’s Purpose and Values have been implemented.
• Works closely with other management personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
• Assists in the recruitment and selection of all Regency Club associates, following hotel guidelines when recruiting and use a competency-based approach to selecting associates.
• Ensures the punctuality and appearance of all Regency Club associates, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards.
• Conducts annual Performance Development Discussions with Regency Club associates, supports them in their professional development goals.
• Plans and implements effective training programmes for all Regency Club associates in coordination with the Learning Manager and Departmental Trainers.
• Prepares and posts weekly work schedules, making sure that they reflect business needs and other key performance indicators.
• Ensures that associates follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security.
• Exercises responsible management and behaviour at all times and positively representing the hotel management team and Hyatt International.
• Ensures high standards of personal presentation and grooming.
• Carries out any other reasonable duties and responsibilities as assigned.

• Train Engineers in accordance with hotel guidelines.

• Review the performance of Engineers in accordance with hotel guidelines.

• Take full responsible for the performance of departmental activities within the shift, immediately bring to your manager attention any problem arises.

• Walk through

• Handle guest requests timely

• Lockout power sources/ restore power sources.

• Operate, install and maintain all electrical, mechanical related equipment, HVAC equipment, plumbing and water distribution systems, including steam systems and kitchen equipment.

• Perform inspections of operating machinery, pant rooms, systems

• Calibrate and adjust all gas-fired equipment

• Take a daily reading of all utility consumption and prepare energy management plans/ideas

• Conduct guest room maintenance in accordance with the preventative maintenance program

• Ensures all workshop and working areas are kept clean, tidy and safe.

• Ensure all work is carried out in accordance and compliance with fire and safety regulations and all municipal, state and federal guidelines.

• Ensure all equipment is used according to the manufacturers recommendations and ensure all equipment is well maintained and in a good state of repair.

• In addition, other duties may be required as directed by your Manager

• Provides administrative support to Division Head and ensures the implementation of hotel policies, standards, and procedures as they apply to the administrative functions
• Reads and routes incoming mail.
• Locates and attaches appropriate file correspondence to be answered by Division Head.
• Types, files, and upkeeps of all private and confidential matters related to the department.
• Sets up a systematic and efficient filing system, both for hard files as well as all electronic data, that enables quick retrieval. Ensures all files are kept up-to-date at all times
• Prepares the relevant materials for all meetings attended by the Division Head: Daily Operations Meeting, Executive Committee Meetings, Departmental Meetings and ad hoc meetings.
• Answers telephone and give information to callers or routes call to appropriate official and places outgoing calls.
• Greets visitors, ascertains nature of business, and conducts visitors to appropriate employee.
• Compiles and types statistical reports.
• Types, takes dictation and minutes, drafts letters, files and trace correspondences.
• Attends and prepares minutes for Division’s employee meetings.
• Monitors and maintains the proper cleanliness and appearance of the Division’s office area.
• Ensure all files are kept up to date at all time.
• Maintains timekeeping records and schedules for department.
• Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.
• Supports the implementation of the People Brand, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics.
• Works closely with other employees in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
• Works in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
• Is knowledgeable in statutory legislation in employee and industrial relations.
• Exercises responsible behaviour at all times and positively representing the hotel and Hyatt International.
• Responds to changes in the Engineering function as dictated by the industry, company and hotel
• Carries out any other reasonable duties and responsibilities as assigned.

• Assists to prepare and update the Front Office Departmental Operations Manual.
• Conducts regular departmental briefing and meetings.
• Prepare and updates the employees’ roster.
• Provides the appropriate level of professional, courteous and caring service to other employees (internal customers) and other visitors to the division.
• Ensures all employees provide a courteous and professional service at all times.
• Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.
• Responsible for facilitating efficient communications for both guests and employees both within the hotel and for external communications.
• Manages and ensures smooth and efficient operation of the department.
• Studies, evaluates and suggests improvements for operation procedure when necessary.
• Assigns responsibilities to employees.
• Acts proficiently in all aspects of emergency procedures. Remains calm, alert, and efficient in the event of a major incident or problem at the hotel and maintains professional discretion.
• Checks work performance of employees and their grooming standards.
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• Liaises with relevant departments on necessary equipment changes.
• Ensures logbook is updated; reads the logbook, and communicates with Supervisors / Operators.
• Identifies plans and conducts training programs for employees.
• Ensures Trainers are carrying out training sessions for employees.
• Performs duties of Supervisor and Operators as and when required.
• Through hands-on management, supervises closely the employees in the performance of their duties in accordance with policies and procedures and applicable laws
• Delegates appropriately, duties and responsibilities to equipped and resourced employees, nurturing and developing them whilst ensuring standards of operation and safety are maintained.
• Plans and implements effective training programmes for all Communications Centre employees in coordination with the Training Manager and Departmental Trainers.
• Prepares and posts weekly work schedules, making sure that they reflect business needs and other key performance indicators.
• Ensures that employees follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security.
• Supports the implementation of the People Brand, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics.
• Provides feedback for the annual Performance Development Discussions and supports the Guest Services employees in their professional development goals.
• Attends and contributes to all training sessions and meetings as required.
• Is knowledgeable in statutory legislation in employee and industrial relations.
• Exercises responsible behaviour at all times and positively representing the hotel team and Hyatt International.
• Reads the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to computer resources, fire, hygiene, health and safety.
• Ensures high standards of personal presentation and grooming.
• Responds to changes in the Communications function as dictated by the industry, company and hotel.
• Carries out any other reasonable duties and responsibilities as assigned.

• Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
• Maintains positive guest and colleague interactions with good working relationships.
• Establishes a rapport with guests maintaining good customer relationships.
• Personally and frequently verifies that guests at Banquet Services are receiving the best possible service.
• Maximises employee productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.
• Focuses attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment.
• Assists with the preparation of the annual Food and Beverage Business Plan ensuring Divisional Objectives fully address business objectives of the hotel and needs of employees.
• Assists with the preparation and regular update of the Banquet Services Departmental Budget, in close cooperation with the Director of Food and Beverage ensuring targets are met and costs are effectively controlled.
• Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information
• Manages costs proactively based on key performance indicators, works with the respective Heads of Department as appropriate.
• Evaluates local, national and international market trends, vendors and other hotel/restaurant operations constantly to make sure that the hotel’s operations remain competitive and cutting edge.
• Ensures that all Touches of Hyatt and the Food and Beverage Top 20 are implemented.
• Works closely with other Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
• Ensures that Banquet Services employees work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
• In the absence of Banquet Service Manager, conducts daily pre-shift briefings to employees on preparation, service and menu.
• Liaises with the Kitchen and Beverage Department on daily operations and quality control.
• Take ownership of the event on the day including handling any changes to the event confirmation. Communicate any delays which will impact other departments.
• Monthly walk through of all event venues with Director of Engineering and Housekeeping Manager to look at repair and maintenance issues for carpet, lighting, wall coverings, fixed furniture and air-conditioning.
• Deal with outside contractors once they are in the premises to ensure hotel standards are met and that all contractors have signed “outside contractor’s guidelines”.
• Assists to conduct annual Performance Development Discussions with employees and to support them in their professional development goals.
• Plans and implements effective training programmes for employees in coordination with the Training Manager and Departmental Trainers.
• Oversees the preparation and posting of weekly work schedules, making sure that they reflect business needs and has the appropriate team members on duty to take care of each event and repeat guest as well as other key performance indicators.
• Supports the implementation of The People Philosophy, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics.
• Ensures that employees follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security.
• Assists to feedback the results of the Employee Engagement Survey and ensure that the relevant changes are implemented. Exercises responsible management and behaviour at all times and positively representing the hotel management team and Hyatt International.
• Understands and strictly adheres to Rules and Regulations established in the Employee Handbook and the hotel's policies concerning fire, hygiene, health and safety.

• Provides the appropriate level of professional, courteous and caring service to other employees (internal customers) and other visitors to the division.
• Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.
• Maintains positive guest and colleague interactions with good working relationships.
• Operational
• Responsible for facilitating efficient communications for both guests and staff both within the hotel and for external communications.
• Confidently operates switchboard consoles, paging system, and associated computer equipment in accordance with departmental procedures.
• Connects local and international calls quickly, courteously and accurately.
• Handles wake-up calls as requested with accuracy, whether they be automatic programmed or personal wake-up calls.
• Acts proficiently in all aspects of emergency procedures. Remains calm, alert, and efficient in the event of a major incident or problem at the hotel and maintains professional discretion.
• Contributes and maintains businesslike working environment ensuring minimal background noise and conversation which could be transmitted through sensitive headsets.
• Provides quality service to guests, staff, and incoming calls and a wide range of information pertaining to the hotel and Activities in and around the island.
• Reports and logs various problems which occur during the shift and passes all relevant information to relieving operator on commencement of duty.
• Accepts and relays messages for guests and hotel personnel.
• Projects the image of courteous, friendly service at all times.
• Answers and connects all incoming calls from both in and out of house.
• Coordinates with Concierge and Front Desk with pending messages, faxes, etc.
• Be fully conversant in all hotel products and services in order to handle guest enquiries efficiently and courteously.
• Provides general information to guests when necessary.
• Takes accurate messages, morning call requests, reservations and orders for/from guests.
• Ensures that all reservations, orders, requests, etc. are accurately and quickly relayed to the correct department at all times.
• Attends and contributes to all training sessions and meetings as required.
• Exercises responsible behaviour at all times and positively representing the hotel team and Hyatt International.
• Maintains strong, professional relationship with the relevant representatives from competitor hotels, business partners and other organisations.
• Reads the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to computer resources, fire, hygiene, health and safety.
• Ensures high standards of personal presentation and grooming.
• Responds to changes in the Communications function as dictated by the industry, company and hotel.
• Carries out any other reasonable duties and responsibilities as assigned.

• In absence of Assistant Manger Laundry, conducts daily briefing to employees on room occupancy, event of the day and special attention that may be needed.
• Maintains daily production record book for each processed items.
• Update record book at end working shift/ a day.
• Delivers the brand promise and provides exceptional Guest service at all times to internal Customers as appropriate.
• Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
• Maintains positive guest and colleague interactions with good working relationships.
• Maximises employee productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.
• Assists the Assistant Manger to ensure that department operates with the lowest possible cost structure while also delivering on the brand promise to the guest, proactively managing costs based on key performance indicators.
• Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information.
• Work closely with other employees in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
• Strictly adheres to the par stocks for all operating equipments, supplies and inventoried items.
• Assists in controlling the requisitioning, storage and careful use of all operating equipment and supplies.
• Reports to Assistant Manager/ Housekeeping Manager on major problems, discrepancies in count, defects or stains in garments prior laundry/dry cleaning process.
• Ensures proper handling and maintenance of work area and equipment.
• Liaises with other related department on daily operation.
• Maximises the effectiveness of employees by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring.
• Supports the implementation of the People Brand, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics.
• Ensures that all employees have a complete understanding of and adhere to employee rules and regulations.
• Attends and contributes to all training sessions and meetings as required.
• Is knowledgeable in statutory legislation in employee and industrial relations.
• Exercises responsible behaviour at all times and positively representing the hotel team and Hyatt International.
• Maintains strong, professional relationship with relevant representatives from competitor hotels, business partners and other organisations.
• Reads the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.
• Ensures high standards of personal presentation and grooming.
• Responds to changes in the department functions as dictated by the industry, company and hotel.
• Carries out any other reasonable duties and responsibilities as assigned.

JOB SUMMARY

Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Notify Engineering of maintenance and repair needs. Report accidents, injuries, and unsafe work conditions to manager. Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Complete period-end closing procedures and reports as specified. Audit cashier banks periodically according to SOPs. Maintain, distribute, and record petty cash, cashier banks, and contracts. Document, maintain, communicate, and act upon all Cash Variances according to SOPs. Act as liaison between property and armored car service or primary banking institution. Participate in internal, external, and regulatory audit processes and ensure compliance with SOPs.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette; ensure that coworkers understand their tasks. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors

• Thí nghiệm vật liệu liên quan đến cát, đá, xi măng,sơn đường,...
• Thí nghiệm bê tông thành phẩm, mẫu đúc
• Làm hồ sơ, sổ sách, công tác văn phòng
• Công việc cụ thể sẽ được trao đổi trực tiếp khi phỏng vấn
• Thực hiện các công việc khác theo sự phân công của cấp trên.
• Báo cáo số liệu cho cấp trên.

- Tư vấn và giới thiệu sản phẩm đá (đá ốp lát) trực tiếp cho khách hàng tại kho xưởng hoặc các điểm bán hàng của công ty.
- Chủ động tìm kiếm và phát triển mối quan hệ với khách hàng tiềm năng.
- Đàm phán, chốt đơn hàng và theo dõi quá trình thực hiện hợp đồng.
- Chăm sóc khách hàng sau bán hàng, giải đáp thắc mắc và xử lý các vấn đề phát sinh.
- Đóng góp ý kiến để cải thiện chất lượng dịch vụ và sản phẩm.
- Báo cáo doanh số và các hoạt động bán hàng định kỳ cho quản lý.

• Phụ trách kỹ thuật thi công, kiểm tra công việc của các nhà thầu/ tổ đội thi công theo đúng tiêu chuẩn kỹ thuật và hồ sơ thiết kế.
• Phối hợp làm việc với TVGS, CĐT, giải quyết các vấn đề trên công trường;
• Kiểm soát khối lượng vật tư, máy móc thi công trên công trường;
• Báo cáo khối lượng thực hiện hàng ngày, tuần, tháng;
• Đề xuất vật tư, máy móc thiết bị thi công cho công trình;
• Thực hiện các công việc khác theo sự chỉ đạo của Lãnh đạo

• Lập hồ sơ thanh /quyết toán, hồ sơ quản lý chất lượng, bản vẽ hoàn công công trình hoàn thành với Chủ đầu tư.
• Tổ chức nghiệm thu, thanh toán, quyết toán hợp đồng đã ký kết với nhà thầu phụ, tổ đội, đảm bảo theo quy định pháp luật.
• Làm việc với các bên liên quan về hồ sơ khối lượng, thanh quyết toán công trình.
• Thực hiện các công việc khác theo sự chỉ đạo của Lãnh đạo.

• Lập hồ sơ thanh /quyết toán, hồ sơ quản lý chất lượng, bản vẽ hoàn công công trình hoàn thành với Chủ đầu tư.
• Tổ chức nghiệm thu, thanh toán, quyết toán hợp đồng đã ký kết với nhà thầu phụ, tổ đội, đảm bảo theo quy định pháp luật.
• Làm việc với các bên liên quan về hồ sơ khối lượng, thanh quyết toán công trình.
• Thực hiện các công việc khác theo sự chỉ đạo của Lãnh đạo.

- Lập phiếu thu, phiếu chi. Thu chi quỹ tiền mặt.

- Hạch toán một số nghiệp vụ kế toán phát sinh liên quan.

- Đi giao dịch ngân hàng nộp tiền về VPT.

- Theo dõi và đôn đốc thu hồi công nợ phải thu. Xuất hóa đơn VAT.

- Gửi báo cáo tổng hợp hàng ngày. Đóng chứng từ liên quan và gửi về VPT.

- Nhận đơn đặt hàng từ khách hàng và liên hệ NVKD để lên đơn hàng.

- Xuất hàng bán & điều xe giao hàng cho khách.

- Theo dõi hàng tồn kho để đặt hàng từ nhà máy và điều tiết hàng hóa.

• Phụ trách kỹ thuật thi công, kiểm tra công việc của các nhà thầu/ tổ đội thi công theo đúng tiêu chuẩn kỹ thuật và hồ sơ thiết kế.
• Phối hợp làm việc với TVGS, CĐT, giải quyết các vấn đề trên công trường;
• Kiểm soát khối lượng vật tư, máy móc thi công trên công trường;
• Báo cáo khối lượng thực hiện hàng ngày, tuần, tháng;
• Đề xuất vật tư, máy móc thiết bị thi công cho công trình;
• Thực hiện các công việc khác theo sự chỉ đạo của Lãnh đạo